Clinic Concierge & Scheduling Coordinator

Los-Angeles-Lgbt-Center; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long Term Disability

Employee Assistance Program

403B retirement plan

Job summary

Los Angeles LGBT Center in Los Angeles, CA seeks a Clinic Liaison to support the Health Services department. Under the supervision of the Program Supervisor, you will handle front desk duties, medical records management, and patient scheduling while ensuring a welcoming and confidential environment.

The role requires 1–2 years of healthcare office experience, strong communication, and flexibility to work Saturdays/evenings.

Qualifications

• Knowledge of or experience with the LGBTQ community and issues relevant to LGBTQ people.
• 1-2 years healthcare office experience preferred.
• Able to work flexible hours including Saturdays and evenings.
• Excellent verbal and written communication skills.
• Strong organizational and detail-oriented skills; team player in high-volume environment.

Responsibilities

• Greet clients at reception and maintain a welcoming, professional demeanor.
• Front desk reception, scheduling appointments, and preliminary client assessments.
• Record payments and co-pays; ensure accurate transactions and daily balancing.
• Maintain daily/monthly schedules for medical, mental health and social services staff.
• Check client eligibility with insurers and complete Medi‑Cal reservations (TARs).
• Process medical records routing, filing, and confidentiality handling.
• Clinic phone coverage, appointment scheduling, reminders, and information provision.
• Train and supervise clerical volunteers as needed.
• Attend staff meetings and participate in trainings.

Skills

Communication skills

Organizational skills

Interpersonal skills

Typing speed 45 wpm

Computer literacy

Job description

Los Angeles LGBT Center in Los Angeles, CA seeks a Clinic Liaison to support the Health Services department. Under the supervision of the Program Supervisor, you will handle front desk duties, medical records management, and patient scheduling while ensuring a welcoming and confidential environment.

The role requires 1–2 years of healthcare office experience, strong communication, and flexibility to work Saturdays/evenings.