Clinic Care Technician: Patient Care & Admin Support

essentiahealth; Bismarck (ND); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) with employer contributions

Tuition reimbursement

Flexible scheduling

Generous time off

Wellness resources

Job summary

Essentia Health - Mid Dakota Bismarck 9th St Clinic is seeking a Clinic Care Technician to help maintain patient flow, greet and room patients, and obtain vitals in the ENDOCRINOLOGY clinic. The role includes rooming patients, assisting with clerical duties, stocking, and supporting chart documentation in the EMR system.

Responsibilities include scheduling support, following up on no-shows, and assisting with exams under supervision.

Qualifications

• CNA experience preferred
• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology

Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and reviews add-ons with providers
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Skills

CNA experience

Customer service

Follow instructions

Healthcare experience

EMR experience

Medical terminology

Education

Basic Life Support (BLS) certification

Tools

Electronic Medical Records (EMR)

Job description

Essentia Health - Mid Dakota Bismarck 9th St Clinic is seeking a Clinic Care Technician to help maintain patient flow, greet and room patients, and obtain vitals in the ENDOCRINOLOGY clinic. The role includes rooming patients, assisting with clerical duties, stocking, and supporting chart documentation in the EMR system.

Responsibilities include scheduling support, following up on no-shows, and assisting with exams under supervision.