Clinic Care Technician - Float Pool

Essentia Health; Duluth (MN); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer contribution

Tuition reimbursement

Flexible scheduling

Generous time off

Job summary

Essentia Health seeks a Clinic Care Technician to assist with daily patient flow in the Duluth clinic. Tasks include greeting and rooming patients, taking vitals, and supporting clerical duties. The role may float to other areas as needed, with a focus on safe, patient-centered care.

Casual position with opportunities to support multiple clinic areas, including scheduling and administrative tasks, while ensuring efficiency and patient comfort.

Qualifications

• Customer service skills preferred.
• Experience in healthcare or patient care.
• Experience using electronic medical record (EMR).
• Knowledge of medical terminology helpful.

Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and works with providers to review and approve add-ons.
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals.
• Chaperones exams as needed.
• Administers questionnaires and documents in electronic medical record.
• May perform limited patient care tasks based on training.
• Handles incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal calls.

Skills

Customer service

Healthcare experience

Medical terminology

EMR experience

Education

BLS certification within 30 days of hire

Tools

Electronic medical record (EMR)

Job description

Building Location: Building A - Duluth Clinic - 1st Street

PRIMARY CARE FLOAT POOL - SMDC HOSP

Job Description

• The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting.
• These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned.
• This position may float to support other areas as assigned.

Education Qualifications

This is a casual position.

Key Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and works with providers to review and approve add-ons
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications

• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology
• Licensure/Certification

Licensure/Certification Qualifications

Certification/Licensure Required: Basic Life Support (BLS) within 30 days of hire BLS not required for the below Rehab Administration: 2040-2015150 REHAB ADMINISTRATION - SMHS HOSP 2035-2025150 REHAB ADMINISTRATION - PMC 2010-2045150 REHAB ADMINISTRATION - SMDC 2045-2065150 REHAB ADMINISTRATION - NPMC 2055-2075150 REHAB ADMINISTRATION - DEER 3110-3205150 REHAB ADMINISTRATION - DL 4010-4005150 REHAB ADMINISTRATION - SJMC East Market: MN/WI DOH Twin Ports - Urgent Care 2901550 Urgent Care 2221550 Superior - Urgent Care 2231550 FTE: 0

Possible Remote/Hybrid Option

Shift Rotation: Day Rotation (United States of America) Shift Start Time: 07,0730,08,0830,0845,09 Shift End Time: 1530,1600,1630,1700,1730,1745,1945 Weekends: yes Holidays: Yes

Call Obligation: No

Union: DC USWA Main & Neighborhoods (DCUMN) Union Posting Deadline: 08/26/2026

Compensation Range: $17.32 - $25.80

Employee Benefits at Essentia Health

At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].

Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small.

We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others.

Essentia Health is an Equal Opportunity/Affirmative Action Employer

Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status.

Job offers are contingent upon successful completion of post-offer screenings.

Screenings includes verification of your legal right to work in the United States, a health screening and immunization review, verification of applicable licensure, certifications, education, and experience, and background checks including criminal, urine drug screen and MVR where required.