Clinic Care Coordinator

Cottage Health; Santa Barbara (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Cottage Health's CMG Pediatric Multispecialty Clinic in Santa Barbara, CA is seeking a Clinic Care Coordinator to welcome patients, schedule appointments, and manage administrative tasks for the medical team. You will handle registrations, check-ins, and payments, and explain intake and consent forms to new patients.

Key duties include transcribing referrals into the EMR, routing patients through the referral process, obtaining authorizations when needed, and coordinating with the Navigation

Qualifications

• Minimum: Basic MS Word & min 35 wpm typing speed.
• Bilingual skills (English/Spanish) preferred for Peds OP Clinic.
• Minimum: Six months clerical experience.
• Preferred: 1 year clerical experience in a medical environment performing referrals and authorizations.

Responsibilities

• Interact with patients and visitors at the clinic and handle administrative tasks for the medical team.
• Receive phone calls and schedule patient appointments according to physician availability.
• Explain intake forms and consent forms to new patients; process payments.
• Perform patient registration, check-in and check-out.
• Transcribe patient referrals into the EMR system and index accompanying paperwork.
• Navigate patients through the referral process and manage related tasks for the clinic care team.

Skills

MS Word

Typing 35 wpm

Bilingual English/Spanish

Clerical experience

Medical referrals/authorizations

Job description

Cottage Medical Group seeks a Clinic Care Coordinator for their CMG Pediatric Multispecialty Clinic responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician's availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include:

• Transcribe patient referrals into the EMR system and index accompanying paperwork.
• Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Technical Requirements:

• Minimum: Basic MS Word & min. 35 wpm typing speed. Bilingual skills (English/Spanish) preferred for Peds OP Clinic.

Years of Related Work Experience:

• Minimum: Six months clerical experience.
• Preferred: 1 year clerical experience in a medical environment performing referrals and authorizations.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health's annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.