Clinic Care Coordinator

Cottage Health; Santa Barbara (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Cottage Health in Santa Barbara, CA seeks a Clinic Care Coordinator for its CMG Pediatric Multispecialty Clinic to support patients and the medical team with front-desk and administrative duties.

You will handle patient registration, check-in/out, answer phones, schedule appointments, explain intake and consent forms, process payments, and oversee referrals in the EMR, coordinating with the Navigation Center to ensure continuity of care and smooth patient flow.

Qualifications

• Six months clerical experience minimum.
• Preferred: 1 year clerical experience in a medical environment handling referrals and authorizations.
• Bilingual English/Spanish preferred for Pediatric OP Clinic.

Responsibilities

• Receive calls and schedule patient appointments.
• Explain intake forms and consent forms to new patients.
• Process payments and handle patient registration, check-in and check-out.
• Transcribe referrals into the EMR and index accompanying paperwork.
• Navigate referrals and manage related tasks with the Navigation Center to ensure continuity of care.

Skills

MS Word

Typing 35 wpm

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

EMR system

Job description

Aug 25, 2026

Cottage Medical Group seeks a Clinic Care Coordinator for their CMG Pediatric Multispecialty Clinic responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician's availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include:

• Transcribe patient referrals into the EMR system and index accompanying paperwork.
• Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Technical Requirements

• Minimum: Basic MS Word & min. 35 wpm typing speed. Bilingual skills (English/Spanish) preferred for Peds OP Clinic.

Years of Related Work Experience

• Minimum: Six months clerical experience.
• Preferred: 1 year clerical experience in a medical environment performing referrals and authorizations.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. *Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health's annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.