Clinic Assistant

Planned Parenthood of Southern New England, Inc.; West Hartford (CT); On-site; USD 25,719 - 32,153; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous paid time off

Job summary

A reputable healthcare provider in West Hartford is seeking a Clinic Assistant to deliver exceptional healthcare services. This role includes supporting clinicians, providing client-centered service, and performing technical functions. The successful candidate should possess a high school diploma, a solution-oriented attitude, and be comfortable discussing sensitive topics. An understanding of health protocols and experience with Microsoft tools are essential. Competitive hourly wages starting at $18.67 with comprehensive benefits included.

Qualifications

• Must have solution-oriented, positive, and can-do attitude.
• Ability to handle confidential information with diplomacy.
• Must be comfortable discussing sexuality and contraceptive options.

Responsibilities

• Provides support to clinician in healthcare services.
• Delivers excellent client-centered customer service.
• Performs technical clinical functions such as blood pressure checks.

Skills

Solution-oriented attitude

Ability to handle confidential information

Attention to detail

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

Position Summary:

Planned Parenthood of Southern has an opening for a Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our West Hartford Health Center at our front desk.

Job Responsibilities

• Provides and supports the clinician in providing world class, quality healthcare services that support the whole person
• Provides excellent client centered customer service; makes certain the client is the center of all decision making
• Participates in health center effects to achieve established productivity and revenue cycle goals
• Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies
• Provide factual non-biased patient information and education necessary for the patient visit
• Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting
• Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry
• Ensures an environment that appreciates and embraces a variety of experiences and perspective which arise from differences in race, culture, religion, age, gender, sexual orientation, ability and gender identity

Job Qualifications

• Solution-oriented; positive, optimistic, confident can-do attitude
• Ability to embrace a fast paced and dynamic environment where daily responsibilities could change frequently
• Demonstrated ability to handle highly confidential information with diplomacy and tact
• Must be comfortable when discussing sexuality, contraception, sexually transmitted diseases and pregnancy options
• Must have attention to detail and the ability to manage multiple tasks simultaneously
• Working knowledge in Microsoft Word, Excel, and Outlook is required
• Must be able to work mornings, evenings, weekends and have a reliable form of transportation
• Bi-lingual English/Spanish preferred
• Must have high school diploma or equivalent
• Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn
• Awareness of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy and humility to interpersonal interactions

Schedule

• 1-2 nights per week (Monday and Wednesday until 7pm+)
• 2 Saturdays per month

$18.67 - $23.34 an hour. Starts at $18.67 per hour and may increase based on full years of experience. *Due to our commitment to pay equity, PPSNE does not negotiate salaries.

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.