Clinic Assistant

Ppsne; Enfield (CT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Parental leave

Retirement savings plan

Tuition reimbursement

Generous paid time off

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our Enfield Health Center back office. The role involves supporting clinicians, delivering patient-centered care, and handling front-office tasks in a fast-paced environment.

Responsibilities include basic clinical functions, patient education, and ensuring compliance with clinical standards while maintaining confidentiality and equity.

Qualifications

• High school diploma or equivalent required.
• Bi-lingual English/Spanish preferred.
• Proficiency with MS Word, Excel and Outlook.
• Ability to discuss sexuality, contraception, STIs and pregnancy options with patients.

Responsibilities

• Supports clinicians to provide world class, quality healthcare services.
• Provides excellent client-centered customer service; keeps patient at the center of decisions.
• Works to achieve productivity and revenue cycle goals in the health center.
• Collaborates with center manager and clinician to improve processes and efficiency.
• Performs basic office duties: reception, triage, filing, billing and data entry.

Skills

Bi-lingual English/Spanish

Customer service

Office administration

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

Position Summary

Planned Parenthood of Southern has an opening for a Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our EnfieldHealth Center to work in our back office.

• Provides and supports the clinician in providing world class, quality healthcare services that support the whole person
• Provides excellent client centered customer service; makes certain the client is the center of all decision making
• Participates in health center effects to achieve established productivity and revenue cycle goals
• Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies
• Provide factual non-biased patient information and education necessary for the patient visit
• Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting
• Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry
• Solution-oriented; positive, optimistic, confident can-do attitude
• Ability to embrace a fast paced and dynamic environment where dailyresponsibilities could change frequently
• Demonstrated ability to handle highly confidential information withdiplomacy and tact
• Must be comfortable when discussing sexuality, contraception,sexually transmitted diseases and pregnancy options
• Must have attention to detail and the ability to manage multipletasks simultaneously
• Working knowledge in Microsoft Word, Excel, and Outlook is required
• Must be able to workmornings, evenings, weekends and have a reliable form of transportation
• Bi-lingual English/Spanish preferred
• Must have high school diploma or equivalent
• Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn
• Awareness of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy and humility to interpersonal interactions
• Authentic relationship building. Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across difference
• Interested in and committed to health equity. Has a foundational understanding or demonstrates an interest in learning about the role of health inequity and its impact on our patients and communities
• Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions

Schedule

Monday: 11:00am - 7:00pm
Tuesday, Wednesday and Friday: 8:00am - 4:00pm
Thursday: 9:00am - 5:00pm

Equal Opportunity Employer Statement

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

Benefits

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.