Clinical Support & Front Desk Specialist

Burke Rehabilitation Hospital; Town of Somers (NY); On-site; USD 35,000 - 40,000; Full time

Job summary

Burke Rehabilitation Hospital in Somers, NY, seeks a front desk support associate for the Somers Outpatient Clinic. Responsibilities include greeting patients, check-ins for therapy sessions, copay collection, and routine paperwork during the day and two evenings per week. EPIC experience is preferred.

The role requires strong communication, multitasking ability, and strict HIPAA compliance to protect patient privacy as you support clinical care and front desk operations.

Qualifications

• High School diploma required; healthcare coursework preferred
• EPIC experience preferred
• Strong communication and interpersonal skills
• Ability to handle multiple tasks and prioritize

Responsibilities

• Answer phones and manage messages
• Greet patients and check in for therapy sessions
• Collect copayments and handle routine paperwork
• Maintain department files and assist with clerical tasks
• Assist with patient transfers and scheduling
• Ensure clean treatment areas and equipment between sessions

Skills

Front desk operations

Customer service

Communication skills

HIPAA compliance

Multitasking

Education

High School diploma

Healthcare-related college coursework

Tools

EPIC electronic health records

Job description

Burke Rehabilitation Hospital in Somers, NY, seeks a front desk support associate for the Somers Outpatient Clinic. Responsibilities include greeting patients, check-ins for therapy sessions, copay collection, and routine paperwork during the day and two evenings per week. EPIC experience is preferred.

The role requires strong communication, multitasking ability, and strict HIPAA compliance to protect patient privacy as you support clinical care and front desk operations.