Clinic Assistant

Planned Parenthood of Southern New England, Inc.; Stamford (CT); On-site; USD 28,295 - 33,999; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous paid time off

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England, Inc. is hiring a full-time Clinic Assistant for the Stamford Health Center. This role involves supporting clinicians in delivering healthcare services and ensuring excellent client-centered service. The ideal candidate will be solution-oriented, possess attention to detail, and manage multiple tasks, with a strong emphasis on communication and health equity. The compensation is between $20.54 – $24.68 per hour, based on experience, with various employee benefits including health insurance and paid parental leave.

Qualifications

• Positive, optimistic, confident can-do attitude.
• Ability to manage multiple tasks simultaneously.
• Demonstrated ability to handle highly confidential information.

Responsibilities

• Support clinician in delivering quality healthcare services.
• Provide client-centered customer service.
• Perform technical clinical functions such as blood pressure and lab work.

Skills

Solution-oriented

Customer service

Bilingual English/Spanish

Attention to detail

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

Position Summary

Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our Stamford Health Center in our back office.

Job Responsibilities

• Provides and supports the clinician in delivering world‑class, quality healthcare services that support the whole person.
• Provides excellent client‑centered customer service; makes certain the client is the center of all decision making.
• Participates in health center efforts to achieve established productivity and revenue cycle goals.
• Partners with center manager and clinician to create efficient and effective systems and processes to ensure business success and sustainability.
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies.
• Provides factual, non‑biased patient information and education necessary for the patient visit.
• Performs technical clinical functions such as, but not limited to: blood pressure, venipuncture, lab work, medical charting.
• Performs basic office functions such as, but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry.

Job Qualifications

• Solution‑oriented; positive, optimistic, confident can‑do attitude.
• Ability to embrace a fast‑paced and dynamic environment where daily responsibilities could change frequently.
• Demonstrated ability to handle highly confidential information with diplomacy and tact.
• Must be comfortable discussing sexuality, contraception, sexually transmitted diseases and pregnancy options.
• Must have attention to detail and the ability to manage multiple tasks simultaneously.
• Working knowledge in Microsoft Word, Excel, and Outlook is required.
• Must be able to work mornings, evenings, weekends and have a reliable form of transportation.
• Bi‑lingual English/Spanish preferred.
• Must have high school diploma or equivalent.
• Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn.
• Authentic relationship building. Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across difference.
• Interested in and committed to health equity. Has a foundational understanding or demonstrates an interest in learning about the role of health inequity and its impact on our patients and communities.
• Self‑awareness as it relates to belonging and equity. Brings a high level of self‑awareness, empathy, and humility to interpersonal interactions.

Schedule

• 1–2 nights per week (Monday and Wednesday until 7 pm+)
• 2 Saturdays per month

Compensation

$20.54 – $24.68 an hour. This position’s hourly rate begins at $20.54 per hour and may increase based on full years of experience. Due to our commitment to pay equity, PPSNE does not negotiate salaries.

Equal Opportunity and Benefits

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes health, dental and vision insurance; paid parental leave; retirement savings; tuition reimbursement; generous paid time off; a flexible spending account; a wellness program and more.