Clinic Assistant

Ppsne; Providence (RI); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous PTO

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England (PPSNE) seeks a Clinic Assistant for the Providence Health Center. This full-time role supports clinicians and handles front-office tasks in a fast-paced health center.

The ideal candidate can discuss sexuality and contraception openly, with a high school diploma and proficiency in Word, Excel and Outlook. Bi-lingual English/Spanish preferred, valid transportation required.

Qualifications

• Experience using Microsoft Word, Excel and Outlook in a professional setting.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent client-centered customer service and clear communication.

Responsibilities

• Provides and supports clinicians in delivering quality healthcare.
• Delivers client-centered service and ensures the patient is central to decisions.
• Performs basic clerical tasks: reception, triage calls, stocking, filing, billing and coding.
• Maintains compliance with standards, policies and confidentiality.

Skills

Microsoft Word

Excel

Outlook

Education

High school diploma or equivalent

Job description

Position Summary

Planned Parenthood of Southern has an opening for a Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our Providence Health Center.

Responsibilities and Qualifications

• Provides and supports the clinician in providing world class, quality healthcare services that support the whole person.
• Provides excellent client‑centered customer service; makes certain the client is the center of all decision making.
• Participates in health center effects to achieve established productivity and revenue cycle goals.
• Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability.
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies.
• Provides factual, non‑biased patient information and education necessary for the patient visit.
• Performs technical clinical functions such as, but not limited to: blood pressure, venipuncture, lab work, medical charting.
• Performs basic office functions such as, but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry.
• Ensures an environment that appreciates and embraces a variety of experiences and perspectives which arise from differences in race, culture, religion, age, gender, sexual orientation, ability and gender identity.
• Solution‑oriented; positive, optimistic, confident can‑do attitude.
• Ability to embrace a fast paced and dynamic environment where daily responsibilities could change frequently.
• Demonstrated ability to handle highly confidential information with diplomacy and tact.
• Must be comfortable when discussing sexuality, contraception, sexually transmitted diseases and pregnancy options.
• Must have attention to detail and the ability to manage multiple tasks simultaneously.
• Working knowledge in Microsoft Word, Excel, and Outlook is required.
• Must be able to work mornings, evenings, weekends and have a reliable form of transportation.
• Bi‑lingual English/Spanish preferred.
• Must have high school diploma or equivalent.
• Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn.
• Awareness of multiple group identities and their dynamics, and brings a high level of self‑awareness, empathy and humility to interpersonal interactions.
• Authentic relationship building. Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across difference.
• Interested in and committed to health equity. Has a foundational understanding or demonstrates an interest in learning about the role of health inequity and its impact on our patients and communities.
• Self‑awareness as it relates to belonging and equity. Brings a high level of self‑awareness, empathy, and humility to interpersonal interactions.

Benefits

PPSNE offers a comprehensive benefit package which includes health, dental and vision insurance; paid parental leave; retirement savings; tuition reimbursement; generous paid time off; a flexible spending account; wellness program and more.

Equal Employment Opportunity

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.