Clinic Assistant Float

Planned Parenthood of Southern New England, Inc.; Danbury (CT); On-site; USD 25,719 - 32,428; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous paid time off

Job summary

Planned Parenthood of Southern New England, Inc. is seeking a full-time Clinic Assistant based at the Danbury Health Center. This role involves providing support to clinicians in delivering exceptional healthcare services while ensuring a client-centered approach.

The ideal candidate will embrace a dynamic environment, engage in health center activities, and have excellent customer service skills. The position requires a high school diploma and the ability to travel to various locations within Region 2.

Salary ranges from $1,867 to $2,354 per hour, and benefits include health, dental, and vision insurance, among others.

Qualifications

• Willingness to travel to health centers in Region 2.
• Ability to handle confidential information with diplomacy.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Assist clinicians in delivering quality health care services.
• Provide excellent client-centered customer service.
• Participate in health center productivity activities.

Skills

Customer Service

Confidentiality

Microsoft Word

Microsoft Excel

Microsoft Outlook

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Planned Parenthood of Southern New England

Care. No Matter What.

Position Summary

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people. This is a full‑time (37.5 hours per week) Clinic Assistant position based at the Danbury Health Center, traveling and floating to surrounding health centers in Region 2, including Enfield, Hartford North, Manchester, Torrington and Waterbury.

Job Responsibilities

• Provides and supports the clinician in delivering world‑class, quality health‑care services that support the whole person
• Provides excellent client‑centered customer service; makes certain the client is the center of all decision making
• Participates in health‑center activities to achieve established productivity and revenue‑cycle goals
• Partners with the center manager and clinician to create efficient and effective systems and processes to ensure business success and sustainability
• Knowledgeable of, and adheres to, organizational and clinical standards, protocols, and policies
• Provides factual, non‑biased patient information and education necessary for the patient visit
• Performs technical clinical functions such as, but not limited to, blood pressure, venipuncture, lab work, and medical charting
• Performs basic office functions such as, but not limited to, office reception, telephone triage, stocking supplies, filing, billing and coding, and routine insurance data entry

Job Qualifications

• Willingness to travel to all health centers in Region 2 listed above
• Solution‑oriented; positive, optimistic, confident can‑do attitude
• Ability to embrace a fast‑paced and dynamic environment where daily responsibilities could change frequently
• Demonstrated ability to handle highly confidential information with diplomacy and tact
• Comfortable discussing sexuality, contraception, sexually transmitted diseases and pregnancy options
• Attention to detail and ability to manage multiple tasks simultaneously
• Working knowledge in Microsoft Word, Excel, and Outlook is required
• Ability to work mornings, evenings, weekends and having a reliable form of transportation
• Bi‑lingual English/Spanish preferred
• High school diploma or equivalent required
• Communicates clearly and directly, and continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn
• Awareness of multiple group identities and their dynamics; brings a high level of self‑awareness, empathy and humility to interpersonal interactions
• Authentic relationship building; interacts effectively and builds trust with a diversity of people and has demonstrated an ability to work across differences
• Interest in and commitment to health equity; foundational understanding or demonstrated interest in learning about the role of health inequity and its impact on patients and communities
• Self‑awareness as it relates to belonging and equity; brings a high level of self‑awareness, empathy, and humility to interpersonal interactions

Salary

$1,867 – $2,354 per hour. This position’s hourly rate* begins at $18.67 per hour and may increase based on full years of experience. *Due to our commitment to pay equity, PPSNE does not negotiate salaries.

Equal‑Opportunity Statement

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

Benefits

PPSNE offers a comprehensive benefit package which includes health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.