Clinic Assistant

Burke Rehabilitation; Mace (ID); On-site; USD 35,000 - 40,000; Full time

Job summary

Burke Rehabilitation Hospital in White Plains, NY is seeking a dependable administrative support specialist for the Outpatient Occupational Therapy and Speech and Language departments. The role includes answering phones, scheduling, maintaining files, coordinating wheelchair clinic evaluations, and assisting therapists under supervision.

The ideal candidate has a high school diploma, basic computer skills, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Some college coursework preferred.
• Clerical, administrative, or healthcare experience a plus.
• Strong verbal and written communication and interpersonal skills.
• Basic computer proficiency: word processing, email, spreadsheets, scheduling systems.

Responsibilities

• Provide general clerical and administrative support including answering phones, scheduling, maintaining files, photocopying, faxing, mailing, and departmental statistics.
• Coordinate wheelchair clinic evaluations: contacting patients, scheduling, tracking paperwork throughout the process.
• Communicate with patients, families, physicians, and staff to obtain information and relay treatment-related messages as directed by clinical staff.
• Serve as liaison between wheelchair clinic coordinator, scheduling staff, and Occupational Therapy leadership.
• Respond to general inquiries regarding Burke services, including the Driving Evaluation Program.
• Assist with coordinating coverage between inpatient and outpatient Occupational Therapy as needed.
• Provide basic clerical support to the Outpatient Speech and Language Department.
• Maintain cleanliness and readiness of treatment areas and equipment.

Skills

Clerical

Administrative support

Communication skills

Multitasking

HIPAA compliance

Education

High school diploma

Some college coursework

Tools

Microsoft Word

Microsoft Excel

Scheduling systems

Job description

City/State: White Plains, New York

Department: Occupational Therapy Outpatient

Work Shift: Day

Work Days: MON-FRI

Scheduled Hours: 8 AM-4 PM

Scheduled Daily Hours: 7 HOURS

Hourly Rate/Range: $25.2898-$29.3607

Sign-On Bonus: n/a

JOB SUMMARY

Burke Rehabilitation Hospital is seeking a dependable, organized, and personable individual to provide clerical and operational support to our Outpatient Occupational Therapy Department, with additional clerical support for the Outpatient Speech and Language Department.

Responsibilities

• Provide general clerical and administrative support, including answering phones, scheduling, maintaining department files, photocopying, faxing, mailing, and completing departmental statistics.
• Coordinate wheelchair clinic evaluations, including contacting patients, scheduling appointments, and tracking required paperwork throughout the recommendation process.
• Communicate with patients, families, physician offices, and other departments to obtain information, coordinate appointments, and relay treatment-related messages as directed by clinical staff.
• Serve as a liaison between the wheelchair clinic coordinator, scheduling staff, and Occupational Therapy leadership.
• Respond to general inquiries from the community regarding Burke services, including the Driving Evaluation Program.
• Assist with coordinating coverage between inpatient and outpatient Occupational Therapy as needed.
• Provide basic clerical support to the Outpatient Speech and Language Department.
• Maintain the cleanliness, organization, and readiness of treatment areas and equipment, including cleaning clinic equipment, treatment mats, and other assigned items.
• Assist Occupational Therapists and Occupational Therapy Assistants with patient care activities, including patient transfers and reinforcement of therapist-directed therapeutic techniques, following appropriate training and under direct clinical supervision.
• Monitor departmental supplies and notify supervisors when additional materials or equipment are needed.
• Contribute to a positive, collaborative team environment by demonstrating flexibility, initiative, professionalism, and a willingness to assist others.
• Maintain patient confidentiality and comply with HIPAA, infection prevention practices, and all hospital and departmental policies.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• One to two years of college coursework, preferably in a healthcare-related field, preferred.
• Previous clerical, administrative, or healthcare experience is a plus.
• Strong verbal and written communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency, including word processing, email, spreadsheets, and scheduling systems.
• Ability to communicate professionally and compassionately with patients, families, physicians, and staff.
• Ability to multitask, prioritize responsibilities, and adapt to changing schedules in a fast-paced environment.
• Demonstrates sound judgment, initiative, dependability, and a willingness to learn.
• Ability to interact effectively with patients and visitors across a wide range of ages and abilities.

Work Schedule - Monday-Friday, 8:00am-4:00pm

The Burke Rehabilitation Hospital is an equal employment opportunity employer. The Burke Rehabilitation Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.