Clinic Assistant

Burke Rehabilitation Hospital; City of White Plains (NY); On-site; USD 35,000 - 40,000; Full time

Job summary

Burke Rehabilitation Hospital in White Plains, NY is seeking a dependable clerical support professional for the Outpatient Occupational Therapy Department, with additional duties for the Speech and Language Department. You will handle phones, scheduling, files, and coordination of wheelchair evaluations, while maintaining patient confidentiality and HIPAA compliance.

The role requires strong communication, organizational skills, and basic computer proficiency, with a daytime, Monday–Friday

Qualifications

• High school diploma or equivalent.
• One to two years of college coursework preferred, ideally in healthcare.
• Strong verbal and written communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Provide general clerical and administrative support (phones, scheduling, files, copying, mailing).
• Coordinate wheelchair clinic evaluations, scheduling appointments, and paperwork tracking.
• Communicate with patients, families, physicians, and staff to relay information and coordinate care.
• Serve as liaison between wheelchair clinic coordinator, scheduling staff, and OT leadership.
• Assist with coverage between inpatient and outpatient OT as needed and support Speech and Language Department clerical work.
• Maintain cleanliness and readiness of treatment areas and equipment; assist with transfers and therapy reinforcement under supervision.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Computer literacy

Education

High school diploma or equivalent

College coursework in healthcare (1–2 years)

Tools

Word processing

Email

Spreadsheets

Scheduling systems

Job description

City/State:White Plains, New YorkDepartment:Occupational Therapy OutpatientWork Shift:DayWork Days:MON-FRIScheduled Hours:8 AM-4 PMScheduled Daily Hours:7 HOURSHourly Rate/Range:$25.2898-$29.3607Sign-On Bonus:n/aFor positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.JOB SUMMARY :Burke Rehabilitation Hospital is seeking a dependable, organized, and personable individual to provide clerical and operational support to our Outpatient Occupational Therapy Department, with additional clerical support for the Outpatient Speech and Language Department.ResponsibilitiesProvide general clerical and administrative support, including answering phones, scheduling, maintaining department files, photocopying, faxing, mailing, and completing departmental statistics.Coordinate wheelchair clinic evaluations, including contacting patients, scheduling appointments, and tracking required paperwork throughout the recommendation process.Communicate with patients, families, physician offices, and other departments to obtain information, coordinate appointments, and relay treatment-related messages as directed by clinical staff.Serve as a liaison between the wheelchair clinic coordinator, scheduling staff, and Occupational Therapy leadership.Respond to general inquiries from the community regarding Burke services, including the Driving Evaluation Program.Assist with coordinating coverage between inpatient and outpatient Occupational Therapy as needed.Provide basic clerical support to the Outpatient Speech and Language Department.Maintain the cleanliness, organization, and readiness of treatment areas and equipment, including cleaning clinic equipment, treatment mats, and other assigned items.Assist Occupational Therapists and Occupational Therapy Assistants with patient care activities, including patient transfers and reinforcement of therapist-directed therapeutic techniques, following appropriate training and under direct clinical supervision.Monitor departmental supplies and notify supervisors when additional materials or equipment are needed.Contribute to a positive, collaborative team environment by demonstrating flexibility, initiative, professionalism, and a willingness to assist others.Maintain patient confidentiality and comply with HIPAA, infection prevention practices, and all hospital and departmental policies.Perform other related duties as assigned.RequirementsHigh school diploma or equivalent required.One to two years of college coursework, preferably in a healthcare-related field, preferred.Previous clerical, administrative, or healthcare experience is a plus.Strong verbal and written communication and interpersonal skills.Excellent organizational skills and attention to detail.Basic computer proficiency, including word processing, email, spreadsheets, and scheduling systems.Ability to communicate professionally and compassionately with patients, families, physicians, and staff.Ability to multitask, prioritize responsibilities, and adapt to changing schedules in a fast-paced environment.Demonstrates sound judgment, initiative, dependability, and a willingness to learn.Ability to interact effectively with patients and visitors across a wide range of ages and abilities.Work Schedule - Monday-Friday, 8:00am-4:00pmThe Burke Rehabilitation Hospital is an equal employment opportunity employer. The Burke Rehabilitation Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.