Clinic Assistant

Planned Parenthood; Enfield (CT); On-site; USD 51,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous paid time off

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our Enfield Health Center team in the back office. The role supports clinicians in delivering world-class reproductive health care and high-quality patient service.

The position requires comfort discussing sexuality and pregnancy options, strong attention to detail, and the ability to multitask in a fast-paced setting. Hours include mornings, evenings, and weekends with a starting hourly rate.

Qualifications

• Comfortable discussing sexuality, contraception, STDs and pregnancy options
• Attention to detail and ability to multitask in a fast-paced environment
• Ability to handle confidential information with diplomacy and tact
• Strong client-centered service mindset
• Must have reliable transportation and be able to work mornings, evenings, weekends

Responsibilities

• Provides and supports the clinician in delivering high-quality healthcare services
• Delivers excellent client-centered service with the client as the focus of decisions
• Supports productivity and revenue cycle goals in health center operations
• Collaborates with center manager and clinician to optimize processes
• Follows organizational and clinical standards, policies, and protocols
• Provides patient education and information relevant to visits
• Performs basic clinical tasks (blood pressure, venipuncture, lab work, charting)
• Performs front-office functions (reception, triage, stocking, filing, billing)

Skills

Customer service

Confidentiality

Multitasking

Bilingual English/Spanish

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

Position Summary: Planned Parenthood of Southern has an opening for a Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our EnfieldHealth Center to work in our back office.

Job Responsibilities

• Provides and supports the clinician in providing world class, quality healthcare services that support the whole person
• Provides excellent client centered customer service; makes certain the client is the center of all decision making
• Participates in health center effects to achieve established productivity and revenue cycle goals
• Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies
• Provide factual non-biased patient information and education necessary for the patient visit
• Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting
• Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry

Job Qualifications

• Solution-oriented; positive, optimistic, confident can-do attitude
• Ability to embrace a fast paced and dynamic environment where dailyresponsibilities could change frequently
• Demonstrated ability to handle highly confidential information withdiplomacy and tact
• Must be comfortable when discussing sexuality, contraception,sexually transmitted diseases and pregnancy options
• Must have attention to detail and the ability to manage multipletasks simultaneously
• Working knowledge in Microsoft Word, Excel, and Outlook is required
• Must be able to workmornings, evenings, weekends and have a reliable form of transportation
• Bi-lingual English/Spanish preferred
• Must have high school diploma or equivalent
• Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn
• Awareness of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy and humility to interpersonal interactions
• Authentic relationship building. Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across difference
• Interested in and committed to health equity. Has a foundational understanding or demonstrates an interest in learning about the role of health inequity and its impact on our patients and communities
• Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions

Schedule

Monday: 11:00am - 7:00pm

Tuesday, Wednesday and Friday: 8:00am - 4:00pm

Thursday: 9:00am - 5:0pm

$24.46 - $28.13 an hour

This positions hourly rate* begins at $24.46 per hour and may increase based on full years of experience.

*Due to our commitment to pay equity, PPSNE does not negotiate salaries

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes;

• Health
• dental and vision insurance
• paid parental leave
• retirement savings
• tuition reimbursement
• generous paid time off
• a flexible spending account
• wellness program and more