Clinic Aide

3M HEALTHCARE; Milwaukee (WI); On-site; USD 19,286 - 24,796; Full time

Job summary

Children's Wisconsin is seeking a Clinic Aide to help maintain a smooth flow of patients in clinic, keep exam rooms ready, and support staff with daily tasks. You will stock and rotate supplies, assist with phone calls and scheduling, and help create a safe, clean environment for care delivery.

Applicants should have a high school diploma or GED, strong communication skills, and a patient, team‑oriented approach.

Qualifications

• Ability to follow simple, routine instructions.
• Effective verbal, written and/or interpersonal communication skills.
• Ability to respond to basic customer requests with patience and enthusiasm; understand the needs of customers and escalates issues when appropriate.

Responsibilities

• Prepares and turns over exam rooms and promotes a safe, clean, and organized environment for the delivery of care.
• Supports the unit environmental needs by maintaining cleanliness in waiting areas and shared spaces.
• Assembles clinic supplies and completes supply stocking in patient exam rooms.
• Rotates supplies to minimize expired products.
• Assists with phone calls and scheduling as appropriate.
• Performs clerical duties as assigned.
• Supports supervised patient care as appropriate.

Skills

Ability to follow instructions

Interpersonal communication

Customer service mindset

Education

High school diploma or GED/HSED

Job description

Job Summary

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well‑being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

The Clinic Aide helps maintain a smooth and efficient flow of patients in clinic, performs functions delegated by department staff and maintains and promotes a safe, clean, and organized environment for the delivery of care.

Essential Functions

• Prepares and turns over exam rooms and promotes a safe, clean, and organized environment for the delivery of care.
• Supports the unit environmental needs by maintaining cleanliness in the waiting room, shared workroom spaces, and conference rooms.
• Assembles clinic specific supplies.
• Completes supply stocking in patient exam rooms.
• Rotates supplies out to minimize expired products.
• Assists with phone calls and scheduling as appropriate.
• Performs clerical duties as assigned.
• Supports supervised patient care as appropriate.

Education

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required.

Knowledge, Skills and Abilities

• Ability to follow simple, routine instructions.
• Effective verbal, written and/or interpersonal communication skills.
• Ability to respond to basic customer requests with patience and enthusiasm; understand the needs of customers and escalates issues when appropriate.

Required for All Jobs

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will. This document does not create an employment contract, implied or otherwise.
• Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.