Clinic Administrative Float

UCF Health; Orlando (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Collaborative work environment

Job summary

UCF Health is seeking a Clinic Administrative Float to support administrative functions across East Orlando and Lake Nona clinics, including medical records, scheduling, referrals, and front desk duties. The role involves registering patients, verifying insurance, coordinating appointments by phone or online, triaging to nursing staff, and maintaining organized patient records.

Candidates should have a high school diploma, 1–3 years healthcare experience, strong communication, organization, and

Qualifications

• 1–3 years healthcare experience
• Current State of Florida Driver’s License
• Strong communication, organization and multitasking abilities
• Tech-savvy with word processing and spreadsheet skills

Responsibilities

• Supports admin functions across multiple locations (records, scheduling, referrals, front desk).
• Registers patients’ appointments and verifies insurance.
• Schedules and reschedules appointments via phone or online.
• Triages patients to appropriate nursing staff.
• Maintains and files medical records in an organized manner.
• Receives and responds to patient portal communications.
• Collects laboratory specimens and performs point-of-care testing.
• Ensures signed forms (consents, ABN, HIPAA) are completed.
• Documents results in the medical record after physician review.
• Assists with internal referrals and sends necessary documentation.

Skills

Communication

Organization

Multitasking

Tech skills

Compassionate

Education

High School Diploma or GED

Job description

Career Opportunities with UCF Clinical LLC

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Office: UCF Health - Multiple Locations (East Orlando & Lake Nona)

Location: Travel between our UCF East Orlando and Lake Nona Clinic

Employment Type: Full-Time

About Us

At UCF Health Faculty Physician Practice, we are committed to providing the very best medical care to the Greater Orlando community and strengthening community ties with the UCF College of Medicine .

What You'll Do

The Clinic Administrative Float position is a versatile team member responsible for supporting administrative functions across multiple locations within UCF Health Clinics. Effectively functions in multiple administrative roles, including, but not limited to, medical records, scheduling, referrals, and front desk.

• Performs a variety of patient care activities to assist physicians and nursing personnel
• Registers patients’ appointments and verify insurance
• Schedules patient appointments via phone call, online appointment request and reschedules appointments due to template changes.
• Refers or triages patients to appropriate nursing staff.
• Maintains, retrieves, scans and files medical records and reports of the clinic in an organized and complete manner.
• Sorts medical records in-box.
• Receives communication from patients via the patient portal regarding appointment changes that are needed and to update demographic information.
• Collects and prepares laboratory specimens, Performs point-of-care testing in office
• Ensures proper forms are signed and dated, such as consent to treat, Advance Beneficiary Notice (ABN) forms, medical releases, and HIPAA forms
• Documents results communicated to the patient after physician has reviewed the results, updates medical records
• Determines appropriate time/types of appointments and procedures
• Assists with internal referrals to schedule appointments
• Sends documentation to appropriate parties regarding patient care
• Responds to phone calls pertaining to medical records from patients, other facilities, insurance companies, and attorneys
• Ensures requests are processed promptly. Obtains and conveys information as needed.

What We're Looking For

• Education: A high school education or GED
• Experience: 1 – 3 years of relevant healthcare experience; Current State of Florida Driver’s License
• Skills: Excellent communication, organization, and multitasking abilities
• Tech-savvy: Knowledge of word processing and spreadsheet computer skills
• Attitude: Compassionate, dependable, and team-oriented

What We Offer

• A supportive and collaborative work environment