Clin Svc Representative I

UF ECE Ambassadors; Gainesville (FL); On-site; USD 25,000 - 26,000; Full time

Job summary

UF Health Pathology Laboratories is seeking a Clinical Service Representative I to support the receipt, triage, accessioning, registration and reporting of pathology specimens, slides, and blocks. The role involves maintaining consultation materials and ensuring compliance with lab procedures.

This is an evening shift position, with duties including LIS data entry and patient/insurance data collection. Minimum requirements include a high school diploma.

Qualifications

• High school diploma or equivalent.
• Six month lab accessioning experience preferred.
• Knowledge of Medical terminology.
• Communication skills enabling professional interaction with UF physicians, clients, and health professionals.

Responsibilities

• Coordinate receipt, triage, accessioning, and reporting of specimens, slides, and blocks.
• Enter patient demographics and insurance data; verify details via LIS.
• Prepare specimens for testing and route to appropriate departments.
• Track slides and distribute to pathologists; maintain records.
• Ensure compliance with laboratory procedures and regulatory requirements.

Skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Laboratory Information System (LIS)

Availity

Job description

Job Description

This position supports the clinical, research, and educational missions of the UF Health Pathology Laboratories by coordinating the receipt, triage, accessioning, registration and reporting of incoming pathology specimens, slides, and tissue blocks. The position maintains consultation materials, records, data, files, and related documentation to ensure accurate specimen processing, information management, and compliance with laboratory procedures and regulatory requirements. This is an evening shift position.

Classification Title

Clinical Service Representative I

Classification Minimum Requirements

High school diploma or equivalent

Responsibilities and Duties

This position supports the clinical, research, and educational missions of the UF Health Pathology Laboratories by coordinating the receipt, triage, accessioning, registration and reporting of incoming pathology specimens, slides, and tissue blocks. The position maintains consultation materials, records, data, files, and related documentation to ensure accurate specimen processing, information management, and compliance with laboratory procedures and regulatory requirements. This is an evening shift position.

Triage: Receive and record all specimens/slides/blocks into daily receipt log. Prioritize and sort specimens appropriately for accessioning to include checking Clinical Lab bin periodically throughout the day for additional specimens. Verify specimens and requisitions meet requirements for labeling and are problem-free. Documents any discrepancies and forwards to Client Services.

Registration: Collects patient and insurance information and ensure required details are included on the forms. Perform data entry of patient demographics for outreach biopsies and consult. Document any discrepancy and update in a timely manner. This position also verifies insurance information through LIS and may use Availity for confirmation.

Anatomic Pathology Accession: Prepare Anatomic Pathology laboratory specimens for designated departments/locations prior to laboratory analysis and testing. Unpacks specimens and routes specimens by type to various staging areas. Prepares all specimens received for testing in designated laboratory departments or locations such as staging of slides, blocks, and other specimens. Reviews specimen requisitions against data entry of information for accuracy, documents error, corrects error and escalates to supervisor or team lead as necessary. Perform data entry of specimen source, test order and requisition into LIS according to given protocol with minimal errors and scan requisitions with associated paperwork. Accurately label specimen(s)/slide(s) and timely distributes to the grossing area or pathologist. Prepares excess specimen samples/slides for storage.

Accurately documents any orders / materials lacking required information or documentation and all problems cases appropriately. Sends issues to necessary department and records for follow up.

CP Accessions: Prepare Clinical Pathology laboratory specimens for designated departments/locations prior to laboratory analysis and testing. Unpacks specimens from branches or ports and routes specimens by type to various staging areas. Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears. Aliquots sample for departments. Prepares excess specimen samples for storage and resolves and document problem specimens.

Reporting: Prepare draft reports in Laboratory Information System using established departmental procedures; tasks include report formatting and proofing. In addition, staff updates reports with Addendum or results from quantitative pathology, molecular pathology, or outside test results as requested.

Intake/Slide control: All materials are tracked from site to site and to internal departments. Receive and track slides/cases from UF Health Pathology satellite laboratories. Distribute slides to the appropriate Pathologists. Maintain records of slides received and their distribution points. Assist UF Health Pathology Laboratories intake personnel in locating slides that have been distributed to Pathologists. Return and track slides to UF Health Pathology satellite laboratories. Maintain records of slides returned from outside facilities.

Expected Salary

Salary range is between $17.86 - $18.77, plus evening shift differential

Required Qualifications

High school diploma or equivalent

Preferred

Communication skills which will allow the prospective employee to interact with UF physicians, client physicians, and other health professionals in a professional manner. Ability to work in a potentially stressful environment. Six month lab accessioning experience preferred. Knowledge of Medical terminology.

Veterans' Preference

This position is eligible for veterans' preference. If you are claiming veterans' preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See UF's Veterans' Preference Page for more details.

Health Assessment Required

Yes