Client Value Exec - Financial Services (Remote)

TransUnion LLC; Illinois; Remote; USD 76,000 - 126,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA options

Life and AD&D

Disability insurance

Parental leave

401(k) match

Stock plan

Tuition reimbursement

Paid holidays

Commuter benefits

Employee discounts

Volunteer time off

Job summary

TransUnion LLC in the United States invites you to join as the Client Value Executive - Financial Services, Contact Center Solutions. You will serve as the primary day-to-day client manager for a portfolio of Financial Services customers, protecting and expanding revenue through strategic advisory and cross-functional collaboration.

Reporting to the Sales Director, this remote role may require occasional in-person events.

Qualifications

• 5+ years of experience selling or supporting consultative solutions in a technical, fast-paced environment.
• Experience managing the full sales cycle from needs discovery to closing and implementation.
• Proven track record of retaining and growing a client portfolio with consultative skills.
• Strong client relationship, negotiation, presentation and project management skills.
• Highly collaborative, curious and results-driven; Contact Center and data experience are a plus.
• Proficient in Microsoft Office, Salesforce, and financial, usage and reporting tools.

Responsibilities

• Manage and grow a strategic portfolio of Financial Services clients, building strong relationships and supporting day-to-day client needs.
• Protect and retain existing revenue by understanding client priorities and delivering ongoing value.
• Identify growth opportunities within existing accounts and expand relationships to drive incremental revenue.
• Lead client engagement activities, including Quarterly Business Reviews and thought leadership around Contact Center solutions.
• Coordinate cross-functional internal teams to resolve client issues related to service, billing, technology, product and delivery.
• Maintain strong account management practices through Salesforce documentation, renewal forecasting, account planning, and market awareness.

Skills

Consultative selling

Account management

Relationship building

Negotiation

Sales cycle management

Cross-functional collaboration

Salesforce

Microsoft Excel

Tools

Salesforce

Microsoft Excel

Job description

TransUnion LLC in the United States invites you to join as the Client Value Executive - Financial Services, Contact Center Solutions. You will serve as the primary day-to-day client manager for a portfolio of Financial Services customers, protecting and expanding revenue through strategic advisory and cross-functional collaboration.

Reporting to the Sales Director, this remote role may require occasional in-person events.