Client Transition Coordinator

Open Arms Solutions; Oak Brook (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Full-time benefits

Job summary

Open Arms Solutions is actively seeking a relationship-builder to connect families with private duty senior care services. You will engage with social workers and discharge planners across skilled nursing facilities, rehabs, and senior living communities, representing the company in the near western and western suburb area.

In this role you will develop partnerships, host events, and coordinate smooth handoffs with our intake and care team to drive referrals and admissions. Travel is required.

Qualifications

• 2+ years in social work, home care, or senior living business development.
• Natural relationship-builder comfortable starting conversations in facilities.
• Reliable transportation with valid driver's license.

Responsibilities

• Build and grow relationships with social workers and directors at facilities.
• Visit assigned facilities regularly to represent Open Arms Solutions and educate staff.
• Coordinate handoffs with intake and care team to turn referrals into clients.
• Develop and attend community events to expand the referral base.
• Track outreach and meet monthly referral and admission goals.

Skills

Relationship-building

Communication

Public speaking

Networking

Education

High school diploma

Bachelor's degree preferred

Job description

Open Arms Solutions is growing, and we're looking for a relationship-builder who loves being out in the communities that typically refer clients and their families to us. If you're energized by meeting new people, love the healthcare and senior care space, and want a role where your social working and skilled nursing networks directly drives your success, we want to talk to you. As our Client Transition Coordinator, you'll be the face of Open Arms Solutions to skilled nursing facilities, rehabs, and senior living communities across the near western, and western suburb area - building the partnerships that connect families to the care they need, exactly when they need it.

What You'll Do

• Build and grow relationships with social workers, discharge planners, directors of nursing, and resident services directors at skilled nursing facilities, rehabs, and CCRCs
• Visit assigned facilities regularly to represent Open Arms Solutions and educate staff on our private duty senior care services
• Turn referrals into new clients by coordinating smooth handoffs with our intake and care team
• Develop, host and attend community events, health fairs, and networking functions to expand our referral base
• Track your outreach and results, and hit monthly referral and admission goals

What We're Looking For

• 2+ years in social work, home care, home health, hospice, or senior living business development or marketing (preferred)
• A natural relationship-builder who's comfortable walking into a facility and starting a conversation
• Strong communication and presentation skills
• Familiarity with private pay, Medicaid waiver, or long-term care insurance funding for home care (a plus)
• Reliable transportation and a valid driver's license - this role is out in the community, not behind a desk
• High school diploma required; Bachelor's degree preferred

What You'll Get

• Competitive base salary plus performance-based incentive pay
• Mileage/travel reimbursement
• Full-time benefits
• A growing, founder-led company where your work directly shows up in results