Client Transition Coordinator

Open Arms & FCS; Oak Brook (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Mileage reimbursement

Full-time benefits

Founder-led company

Job summary

Open Arms Solutions is growing, and we're seeking a relationship-builder who loves engaging with communities that refer clients and families to us. This field-based role centers on building partnerships with social workers and facilities across the near western and western suburb area.

As our Client Transition Coordinator, you’ll be the face of Open Arms Solutions to skilled nursing facilities, rehabs, and senior living communities, driving referrals and coordinating handoffs with the care team.

Qualifications

• 2+ years in social work, home care, home health, hospice, or senior living business development or marketing.
• A natural relationship-builder who's comfortable walking into a facility and starting a conversation.
• Strong communication and presentation skills.
• Familiarity with private pay, Medicaid waiver, or long-term care insurance funding for home care is a plus.

Responsibilities

• Build and grow relationships with social workers, discharge planners, directors of nursing, and resident services directors at skilled nursing facilities, rehabs, and CCRCs.
• Visit assigned facilities regularly to represent Open Arms Solutions and educate staff on our private duty senior care services.
• Turn referrals into new clients by coordinating smooth handoffs with our intake and care team.
• Develop, host and attend community events, health fairs, and networking functions to expand our referral base.
• Track your outreach and results, and hit monthly referral and admission goals.

Skills

Relationship-building

Community outreach

Communication skills

Healthcare / senior care knowledge

Driver's license

Education

High school diploma

Bachelor's degree

Job description

Open Arms Solutions is growing, and we're looking for a relationship-builder who loves being out in the communities that typically refer clients and their families to us.

If you're energized by meeting new people, love the healthcare and senior care space, and want a role where your social working and skilled nursing networks directly drives your success, we want to talk to you.

As our Client Transition Coordinator, you'll be the face of Open Arms Solutions to skilled nursing facilities, rehabs, and senior living communities across the near western, and western suburb area - building the partnerships that connect families to the care they need, exactly when they need it.

What You'll Do

• Build and grow relationships with social workers, discharge planners, directors of nursing, and resident services directors at skilled nursing facilities, rehabs, and CCRCs

• Visit assigned facilities regularly to represent Open Arms Solutions and educate staff on our private duty senior care services

• Turn referrals into new clients by coordinating smooth handoffs with our intake and care team

• Develop, host and attend community events, health fairs, and networking functions to expand our referral base

• Track your outreach and results, and hit monthly referral and admission goals

What We're Looking For

• 2+ years in social work, home care, home health, hospice, or senior living business development or marketing (preferred)

• A natural relationship-builder who's comfortable walking into a facility and starting a conversation

• Strong communication and presentation skills

• Familiarity with private pay, Medicaid waiver, or long-term care insurance funding for home care (a plus)

• Reliable transportation and a valid driver's license - this role is out in the community, not behind a desk

• High school diploma required; Bachelor's degree preferred

What You'll Get

• Competitive base salary plus performance-based incentive pay

• Mileage/travel reimbursement

• Full-time benefits

• A growing, founder-led company where your work directly shows up in results