Online - Client Services Coordinator

Destination Careers; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

Access to online tools

Job summary

Destination Careers is seeking a Client Services Coordinator to assist clients with planning and booking details in a fully remote capacity. You will provide timely support via email, phone, and messaging, while coordinating trip options and maintaining accurate records.

Training is provided to help you grow within the role, and a flexible schedule supports work-life balance. This position emphasizes excellent customer service, organization, and proactive communication to ensure client

Qualifications

• Strong communication and customer service skills.
• Ability to work remotely and manage your own schedule.
• Organized, detail-oriented, and comfortable using online tools.
• Professional, reliable, and self-motivated.
• No prior experience required — full training provided.

Responsibilities

• Assist clients with general questions, planning support, and coordination of booking details.
• Provide excellent customer service through email, phone, and messaging.
• Support clients with organizing trip preferences, dates, and experience options.
• Help gather information needed for itineraries, reservations, and service selections.
• Maintain accurate client and booking notes within our systems.
• Communicate professionally to ensure a smooth, positive travel-related experience.
• Stay informed about available destinations, suppliers, and service offerings.
• Support follow-up, confirmations, and administrative tasks.
• Work collaboratively with the team to ensure client satisfaction.

Skills

Communication

Customer service

Remote work

Time management

Self-motivation

Tools

Online tools

Job description

We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.

Responsibilities

• Assist clients with general questions, planning support, and coordination of booking details
• Provide excellent customer service through email, phone, and messaging
• Support clients with organizing trip preferences, dates, and experience options
• Help gather information needed for itineraries, reservations, and service selections
• Maintain accurate client and booking notes within our systems
• Communicate professionally to ensure a smooth, positive travel-related experience
• Stay informed about available destinations, suppliers, and service offerings
• Support follow-up, confirmations, and administrative tasks
• Work collaboratively with the team to ensure client satisfaction

Skills & Qualifications

• Strong communication and customer service skills
• Ability to work remotely and manage your own schedule
• Organized, detail-oriented, and comfortable using online tools
• Professional, reliable, and self-motivated
• No prior experience required — full training provided

What We Provide

• Comprehensive training and ongoing support
• Access to online tools, systems, and resources
• Flexible remote schedule
• One-on-one guidance to help you grow
• Supportive team environment

Work Environment

This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.

$40,000 - $60,000 a year