Client Support & Travel Booking Online

Destination Careers; Ohio; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

Remote work tools and resources

Job summary

Destination Careers is seeking a Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role offers flexible hours and training, with a focus on delivering excellent service and smooth travel experiences.

Responsibilities include organizing bookings, communicating professionally via email/phone, maintaining client records, and staying informed about destinations and suppliers.

Qualifications

• No prior experience required; full training provided.
• Strong customer service and communication abilities.
• Ability to work remotely and manage own schedule.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support via email, phone, and messaging in a professional manner.
• Gather and maintain information for reservations and itineraries.
• Coordinate booking details and follow up with clients.
• Maintain notes and client profiles in our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about destinations, suppliers, and experiences.
• Support planning and booking-related administrative tasks.
• Collaborate with team to ensure smooth client experience.

Skills

Customer service

Communication

Organization

Detail orientation

Remote work

Schedule management

Professional

Dependable

Proactive

Tools

Booking tools

Online systems

Job description

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities: Assist clients with organizing booking details, dates, preferences, and service selections Provide customer support through email, phone, and messaging in a professional manner Help gather and maintain information needed for reservations and itinerary support Coordinate booking details and follow up with clients as needed Maintain accurate notes, client profiles, and documentation within our systems Respond promptly to client questions and provide helpful guidance Stay informed about available destinations, suppliers, and experience options Support administrative tasks related to planning and booking services Work collaboratively with the team to ensure a smooth and positive client experience Skills & Qualifications: Strong customer service and communication skills Organized, detail-oriented, and comfortable using online tools Ability to work remotely and manage your own schedule Professional, dependable, and proactive No previous experience required — full training is provided What We Provide: Comprehensive training and onboarding Access to booking tools, systems, and resources Flexible remote schedule One-on-one support and continued guidance A positive, team-focused work environment Work Environment: This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

$45,000 - $65,000 a year