Client Support & Travel Booking | Online

Destination Careers; Ohio; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

Access to booking tools and resources

Supportive team environment

Job summary

Destination Careers is seeking a Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others and thrives in a flexible work environment.

Responsibilities include coordinating bookings, gathering information for reservations, and maintaining client profiles, with a focus on delivering excellent service. Training is provided to ensure success in a remote setting.

Qualifications

• Excellent customer service and communication abilities.
• Organized and detail-oriented; comfortable using online tools.
• Able to work remotely and manage your own schedule.
• Professional, dependable, and proactive attitude.
• No previous experience required; training provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support via email, phone, and messaging professionally.
• Gather and maintain information needed for reservations and itineraries.
• Coordinate booking details and follow up with clients.
• Maintain accurate notes and client profiles in our systems.
• Respond promptly to client questions and provide guidance.
• Stay informed about destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Collaborate with the team to ensure a smooth client experience.

Skills

Customer service

Detail oriented

Remote work

Professionalism

No experience required

Tools

Online tools

Job description

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities:

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as needed
• Maintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications:

• Strong customer service and communication skills
• Organized, detail-oriented, and comfortable using online tools
• Ability to work remotely and manage your own schedule
• Professional, dependable, and proactive
• No previous experience required — full training is provided

What We Provide:

• Comprehensive training and onboarding
• Access to booking tools, systems, and resources
• Flexible remote schedule
• One‑on‑one support and continued guidance
• A positive, team‑focused work environment

Work Environment:

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

$45,000 - $65,000 a year