Client Support Specialist — Growth & Training

Eagle Meet LLC; Columbus (OH); Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Full-time employment

Opportunities for career growth

Professional development and mentoring

Supportive team environment

Opportunities to advance within the公司

Resumo da oferta

EagleMeet in Columbus, OH is seeking a Customer Service Representative to respond to inquiries, provide accurate service information, and maintain organized records throughout the customer experience. You will coordinate with internal teams to address client needs and ensure smooth communication.

The ideal candidate is professional, organized, and effective in a customer-focused environment, with opportunities for career growth, paid training, and a supportive team.

Qualificações

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Professional, customer-focused attitude.
• Good organizational skills and attention to detail.
• Ability to manage multiple inquiries and prioritize tasks.
• Basic computer skills, including email, spreadsheets, and data entry.

Responsabilidades

• Respond to customer inquiries by phone, email, and other approved communication channels.
• Document customer interactions and maintain organized records.
• Follow up on inquiries and help resolve routine customer concerns.
• Communicate with internal team members to ensure customer requests are handled appropriately.
• Assist with scheduling, appointment confirmations, and customer information updates.
• Help identify recurring customer concerns and share feedback with the appropriate team.

Conhecimentos

Verbal communication

Written communication

Customer-focused

Organizational skills

Multitasking

Data entry

Formação académica

High school diploma or equivalent

Ferramentas

Email

Spreadsheets

Descrição da oferta de emprego

EagleMeet in Columbus, OH is seeking a Customer Service Representative to respond to inquiries, provide accurate service information, and maintain organized records throughout the customer experience. You will coordinate with internal teams to address client needs and ensure smooth communication.

The ideal candidate is professional, organized, and effective in a customer-focused environment, with opportunities for career growth, paid training, and a supportive team.