Client Support Specialist — Financial Services

Placements24; Willows (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Placements24 is seeking a Client Support Representative for our client, a well-established financial services institution. The role requires presence in Welkom, Free State, and involves handling a variety of customer inquiries, resolving issues, and ensuring a positive experience with products and services.

You will interact with customers via phone, email, and in person, provide accurate information on accounts and policies, and collaborate with colleagues to maintain high standards of service

Responsibilities

• Handle incoming customer inquiries via phone, email, and in-person regarding financial products and services.
• Provide accurate information about accounts, transactions, and company policies.
• Assist customers with inquiries and issues to ensure a positive experience.

Job description

Placements24 is seeking a Client Support Representative for our client, a well-established financial services institution. The role requires presence in Welkom, Free State, and involves handling a variety of customer inquiries, resolving issues, and ensuring a positive experience with products and services.

You will interact with customers via phone, email, and in person, provide accurate information on accounts and policies, and collaborate with colleagues to maintain high standards of service