Client Support Specialist

SMA Support Services

United States

On-site

USD 28,251 - 34,530

Full time

14 days+

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Benefits offered by this job

HMO

Loyalty Investment Fund

Memorial Plan

Attendance incentives

Quarterly In-person Team-Buildings

Annual Company Outing

Annual Year-End Party

13th-month pay

Job summary

SMA Support Services is hiring for a long-term, full-time position based in the United States. The role requires at least 3 years in the BPO industry with excellent English communication and multitasking skills.

Key benefits include a competitive salary of 31,391.08 gross, a 5,000 Client Deployment Allowance, paid leaves, and career advancement opportunities. Applicants must have a home office setup with an internet connection and computer that meet specified requirements.

Qualifications

At least 3 years in the BPO industry.
Willing to work graveyard shifts and start training immediately.
Has an existing home office setup.

Skills

Excellent English communication

Multitasking skills

Appointment setting background

Customer Service experience

Technical requirements (computer specs)

Stable internet connection

Job description

Qualifications

At least 3 years in the BPO industry
Excellent English communication and multitasking skills
Appointment setting background and other similar roles is a PLUS
Preferably with a background in Customer Service
Willing to work graveyard and can start training immediately
Has an existing home office setup with a conducive work environment
Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
Excellent noise-canceling headset, and dual monitor
A stable internet connection with at least 25 Mbps upload and download
Back-up power/internet is a plus

Offer