Client Support Service Professional

Compunnel, Inc.; Utah; On-site; USD 38,000 - 52,000; Full time

Job summary

Compunnel Inc. seeks a Client Support Service Professional to handle incoming calls related to Client account service inquiries, delivering accurate and efficient support in a fast-paced financial services setting.

The role emphasizes professional client interaction, teamwork, and the ability to manage multiple tasks while adapting to changing priorities. Experience in a contact center or related environment is valued.

Qualifications

• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Professional demeanor with a commitment to client service.
• Education: High School.

Responsibilities

• Handle incoming phone calls regarding client account service inquiries.
• Respond to customer inquiries with accuracy and efficiency.
• Meet key departmental performance metrics.
• Support Client Cash Management products and services.
• Assist clients with Client Online and Mobile App inquiries.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Team collaboration

Education

High School

College degree OR experience

Job description

Job Description

Job Summary The Client Support Service Professional is responsible for handling incoming phone calls related to various Client account service inquiries. This role requires delivering accurate and efficient customer support while consistently meeting departmental performance metrics. The position supports Client Cash Management products and services, Client Online (client website), the Mobile App, and general account or financial-related inquiries. The ideal candidate is highly professional, career-driven, and committed to providing world‑class customer service in a fast‑paced financial services environment.

Key Responsibilities

• Handle incoming phone calls regarding various Client account service inquiries.
• Respond to customer inquiries with a high degree of accuracy and efficiency.
• Consistently meet key departmental performance metrics.
• Provide support for Client Cash Management products and services.
• Assist clients with Client Online (client website) and Mobile App inquiries.
• Address general account and financial‑related questions.
• Deliver world‑class customer service while maintaining professionalism.
• Contribute effectively in a fast‑paced, team‑oriented environment.
• Manage multiple tasks simultaneously and adapt quickly to changing priorities.

Required Qualifications

• College degree OR previous contact center experience.
• Strong customer service and communication skills.
• Ability to work effectively in a fast‑paced, team‑oriented environment.
• Strong multitasking skills with the ability to adapt quickly to change.
• Professional demeanor with a commitment to delivering high‑quality client service.
• Education: High School

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin‑Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.