Client Support & HR Admin Specialist

Manufacturing Inc; Springfield (MA); On-site; USD 34,000 - 41,000; Full time

Job summary

Manufacturing Inc seeks a detail-oriented Customer Service / HR Admin to join our team. This dual-function role balances providing top-tier customer support with assisting our internal team through core HR administration and basic bookkeeping.

You will handle client inquiries, onboard employees, maintain files, process invoices in QuickBooks, and draft communications in Microsoft Word. A competent Associate's degree and HR exposure are required.

Qualifications

• Associate's degree required.
• Proven exposure to or experience in a HR administrative capacity.
• Basic proficiency in QuickBooks and strong hands-on experience with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Customer support: serve as the primary contact for client inquiries and maintain account logs.
• HR administration: assist with onboarding, personnel files, leave tracking, and compliance.
• Bookkeeping support: enter invoices, process vendor payments, and data entry tasks.
• Office & Data management: draft communications and maintain organized digital filing systems.

Skills

Customer service

Data entry

Verbal communication

Written communication

Education

Associate's degree

Tools

QuickBooks

Microsoft Office

Job description

Manufacturing Inc seeks a detail-oriented Customer Service / HR Admin to join our team. This dual-function role balances providing top-tier customer support with assisting our internal team through core HR administration and basic bookkeeping.

You will handle client inquiries, onboard employees, maintain files, process invoices in QuickBooks, and draft communications in Microsoft Word. A competent Associate's degree and HR exposure are required.