Client Support Associate

Jackson Hewitt; Spring (TX); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Full-time and part-time positions

Flexible scheduling

Work Lotto

Low-cost benefits

Teladoc plan

Identity protection

Corporate discounts

Tax training

Referral bonus

Tax education

Advancement opportunities

Employee referral

Medical benefits

401k match

Earned Wage Access

Zusammenfassung

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face for customers visiting our offices in Spring, TX. You will provide exceptional service, confirm appointments, and help clients navigate our tax services.

We value excellent communication, a ready smile, and the ability to work in a fast-paced retail environment. Flexible scheduling and opportunities for advancement are available as you grow with the team.

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times.

Kenntnisse

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service

Jobbeschreibung

Benefits:

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further.

As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You\'ll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client\'s journey with us!

No matter your work background or experience level, we welcome you to

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - Access a portion of your earned wages before payday when you need it.