Client Support Associate

Jackson Hewitt Inc.; Bastrop (TX); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Training & development

Earned wage access

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus opportunities

401k with company match

Medical & prescription benefits

Résumé du poste

Jackson Hewitt in Texas seeks a Seasonal Client Support Associate to greet clients, schedule appointments, and support tax-related services at local offices. You will engage customers, distribute marketing materials, and help build a positive client experience while learning tax basics and earning wage access benefits.

Ideal candidates have strong communication, a friendly demeanor, and the ability to work in a fast-paced retail setting; training is provided and opportunities for advancement

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Visit local shops, events, and community locations to drive brand awareness.
• Actively recruit new talent and expand the reach in the local market.
• Engage with clients, confirm appointments, and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Be the friendly face for all visitors to our offices and provide essential support.

Connaissances

Strong interpersonal & communication

Retail experience

Basic computer proficiency

Customer service experience

Willingness to learn

Description du poste

Benefits:

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further!

As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access – access a portion of your earned wages before payday when you need it

If you're looking for a rewarding opportunity to learn new skills and make an impact,