Client Success & Webstore Merchandiser

Threads Uniform Agency; Midlothian (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Threads Uniform Agency is seeking a Client Services Account Specialist to support corporate client relationships and merchandising client webstores. The role collaborates with Account Executives to manage orders, pricing updates, and product changes, ensuring client objectives are met.

The ideal candidate will be organized, dependable, and detail oriented, with experience in e-commerce merchandising and strong communication skills. Background checks are required for employment.

Qualifications

• Experience in sales support or account coordination.
• Excellent verbal and written communication and customer service skills.
• Proficiency with Microsoft Outlook, Excel, PowerPoint and ERP/order processing software.
• Strong organizational skills with ability to manage multiple projects and meet deadlines.
• Detail-oriented with experience tracking orders, inventory, and client requests.

Responsibilities

• Collaborate with Account Executives on shared accounts to build and maintain corporate client relationships.
• Manage client webstores by updating product descriptions, pricing, images and availability.
• Review and coordinate client purchase orders, returns, and exchanges.
• Provide status updates on orders, inventory, and project timelines to internal teams.

Skills

Sales support

Account coordination

Customer service

Multitasking

Team player

Tools

Microsoft Outlook

Excel

PowerPoint

ERP software

Job description

Threads Uniform Agency is seeking a Client Services Account Specialist to support corporate client relationships and merchandising client webstores. The role collaborates with Account Executives to manage orders, pricing updates, and product changes, ensuring client objectives are met.

The ideal candidate will be organized, dependable, and detail oriented, with experience in e-commerce merchandising and strong communication skills. Background checks are required for employment.