Client Success Renewal Specialist

Doist; Austin (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Private chef lunches

Fitness center

Pet-friendly office

Snacks galore

Job summary

Lightspeed Systems is seeking a Customer Success Renewal Specialist in Austin, TX to manage renewals, licensing updates, and ongoing client relationships. You will drive renewal success, coordinate with internal teams, and ensure accurate CRM data and invoicing processes.

Ideal candidates have 1–2 years in client service, strong communication, and SaaS experience; a four-year degree is preferred. This on-site role offers competitive salary and growth.

Qualifications

• 1-2 years client service experience; Four-year degree and account management experience preferred.
• Pleasant disposition with a client service focus.
• Ability to operate with high energy and flexibility in a fast-paced team.

Responsibilities

• Manage renewals lifecycle from quoting to processing.
• Maintain accurate data in CRM including licensing and pricing.
• Assist clients with licensing, renewal maintenance, and invoicing.

Skills

Client service

Account management

Communication

SaaS

Salesforce

Microsoft Office

Education

Four-year degree

Account management experience preferred

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Lightspeed Systems is seeking a Customer Success Renewal Specialist in Austin, TX to manage renewals, licensing updates, and ongoing client relationships. You will drive renewal success, coordinate with internal teams, and ensure accurate CRM data and invoicing processes.

Ideal candidates have 1–2 years in client service, strong communication, and SaaS experience; a four-year degree is preferred. This on-site role offers competitive salary and growth.