Client Success & Print Order Specialist

Pacific Office Automation; Tempe (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Matched 401k

Medical/Dental/Vision/Life insurance

Monthly car allowance

PTO, Vacation, Sick Leave

FSA/HSA programs

Compensation: $20-25/hr DOE

Job summary

White Wolf Branding in Tempe, AZ is seeking a full-time, on-site Order Entry Coordinator to support customers through every stage of the order and production process. The ideal candidate thrives in a fast-paced environment, manages multiple projects, and takes pride in delivering accurate communication and timely delivery.

You will enter orders in the order entry system and QuickBooks, coordinate with vendors, production, and shipping, and build strong relationships with clients while

Qualifications

• High school diploma or GED required; some college coursework preferred.
• 2–5 years of experience in the print industry or related fields.
• Prior customer service, order entry, or project coordination experience is valued.

Responsibilities

• Serve as the main point of contact for customers, managing orders from entry through fulfillment.
• Enter and maintain order details accurately in the order entry system and QuickBooks.
• Coordinate with vendors, production, and shipping to ensure on-time and accurate delivery.
• Prepare purchase requisitions, invoices, and billing documents; verify pricing and discounts.
• Track project status, update customers on timelines, and resolve any issues or delays.
• Maintain current customer information and account records.
• Support sales and account managers by ensuring smooth communication and order accuracy.
• Build strong relationships with clients and look for opportunities to expand business.

Skills

Organizational skills

Multitasking

Attention to detail

Written and verbal communication

Team-oriented

Fast-paced environment

QuickBooks

Microsoft Office

Promotional products experience

Education

High school diploma or GED

Some college coursework

Tools

QuickBooks

Microsoft Office

Job description

White Wolf Branding in Tempe, AZ is seeking a full-time, on-site Order Entry Coordinator to support customers through every stage of the order and production process. The ideal candidate thrives in a fast-paced environment, manages multiple projects, and takes pride in delivering accurate communication and timely delivery.

You will enter orders in the order entry system and QuickBooks, coordinate with vendors, production, and shipping, and build strong relationships with clients while