Client Success Partner: Payroll & HCM Growth & Impact

Crescent Payroll Solutions; Metairie (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Robust 401k match

Medical, dental, vision benefits

Paid time off

Company holidays

Sabbatical program

Job summary

Crescent Payroll Solutions in Metairie, LA, is seeking a Client Success Partner to join our dynamic Operations team. If you enjoy helping others and thrive in a family-like, growth-minded workplace, this role may be the perfect fit.

We are a fast-growing, independent payroll company with strong customer focus, extensive training, and real opportunities for advancement. Competitive compensation, comprehensive benefits, 401k match, PTO, holidays, and sabbatical programs await the right candidate.

Qualifications

• 0-2 years of payroll processing experience (preferred) or customer service experience.
• Ambitious, competitive and self-motivated.
• Detail and follow-up oriented.
• Excellent customer service and listening skills.
• Strong written, verbal, and presentation communication.
• Self-starter with ability to meet deadlines in a fast-paced environment.
• Eager to learn and build relationships; Crescent Payroll core values.

Responsibilities

• Serve as Client Success Partner on the Operations team.
• Provide outstanding customer service to Crescent Payroll Solutions clients.
• Assist with payroll processing inquiries and issue resolution.
• Collaborate with internal teams to ensure client satisfaction.

Skills

Customer service

Communication

Attention to detail

Time management

Job description

Crescent Payroll Solutions in Metairie, LA, is seeking a Client Success Partner to join our dynamic Operations team. If you enjoy helping others and thrive in a family-like, growth-minded workplace, this role may be the perfect fit.

We are a fast-growing, independent payroll company with strong customer focus, extensive training, and real opportunities for advancement. Competitive compensation, comprehensive benefits, 401k match, PTO, holidays, and sabbatical programs await the right candidate.