Client Success & Operations Coordinator

Cellofoam North America Inc.; Conyers (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Cellofoam North America Inc. is looking for Customer Experience Professionals in Conyers, Georgia. In this role, you will handle customer inquiries, maintain files, and work closely with various teams to ensure excellent service delivery.

The ideal candidate should have an Associates Degree in business or equivalent experience and strong clerical skills. Your commitment to safety and ability to work in a team will be essential for success.

Qualifications

• Associates Degree in business or 2 years of experience in a business-to-business manufacturing environment.
• Proficiency in clerical skills including word processing and record management.
• Strong knowledge of customer service principles and procedures.

Responsibilities

• Handle customer questions and concerns with discretion.
• Maintain customer files both physically and electronically.
• Coordinate with production to ensure on-time deliveries.
• Provide information on services and process orders.

Skills

Initiative

Work Habits

Flexibility / Adaptability

Teamwork

Customer Service Knowledge

Clerical Skills

Education

Associates Degree in business

Job description

Cellofoam North America Inc. is looking for Customer Experience Professionals in Conyers, Georgia. In this role, you will handle customer inquiries, maintain files, and work closely with various teams to ensure excellent service delivery.

The ideal candidate should have an Associates Degree in business or equivalent experience and strong clerical skills. Your commitment to safety and ability to work in a team will be essential for success.