Client Success & Onboarding Specialist

ManpowerGroup; Newark (DE); On-site; EUR 35,000 - 49,000; Full time

Job summary

ManpowerGroup is seeking a Client Coordinator to support client and talent experiences, focusing on onboarding, safety, and service delivery. You will manage orders, verify I-9 compliance, engage talent, and produce client reports throughout the day.

The role emphasizes safety, accurate data entry, and strong relationship management with both clients and personnel, ensuring smooth operations and timely feedback.

Qualifications

• Experience in administrative, customer service, retail, or fast-paced environments.
• Strong communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks with accuracy.

Responsibilities

• Review client orders and staffing needs and record all details.
• Verify safety protocols and site orientation for new talent.
• Onboard and acclimate talent, guiding them to departments.
• Check in with talent and communicate updates to the client.
• Process time entry, attendance, payroll and invoicing data.
• Prepare client-specific reports and reconcile hours and rates.
• Wrap up day with final updates and safety incident logging.

Skills

Administrative

Customer service

Retail experience

Sales orientation

Fast-paced environment

Education

High School diploma or equivalent

Bachelor’s degree

Job description

ManpowerGroup is seeking a Client Coordinator to support client and talent experiences, focusing on onboarding, safety, and service delivery. You will manage orders, verify I-9 compliance, engage talent, and produce client reports throughout the day.

The role emphasizes safety, accurate data entry, and strong relationship management with both clients and personnel, ensuring smooth operations and timely feedback.