Client Success Manager- Mortgage Broker Solutions
CoreLogic
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Benefits offered by this job
Job summary
Qualifications
- 2+ years experience in account management or client success.
- Strong verbal and written communication skills are essential.
Responsibilities
- Manage customer on-boarding and maintain revenues from clients.
- Drive customer usage through training recommendations and solutions.
Skills
Education
Tools
Job description
Client Success Manager- Mortgage Broker Solutions page is loaded
At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
What You'll Be Doing:
- Manage the process of customer on-boarding (post sales) into management of account
- Maintain revenues from assigned clients and further penetrate the client account by offering additional solutions and products
- Ensure that all compliance issues are identified and communicated to client
- Handle cancellations, credits and refund requests of Product / Platform / Report migration strategies
- Drive overall customer usage through recommendation of training sessions and additional solutions.
What’s in it For You:
- Large (~$2B+ revenue) formerly public information services and data business
- Durable cash flow and profitability regardless of changes in macroeconomic conditions
- Company certified as a global "A Great Place to Work."
- Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote.
- Competitive compensation and benefits!
- Career path for continued professional growth.
- Working with leaders that care about your professional growth!
- Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.
Job Qualifications:
- Bachelor's degree or equivalent combination of education and experience
- 2+ years related experience in account management, client success, and/or sales
- Strong verbal and written communication skills, professional phone demeanor
- Strong negotiation skills
- Ability to focus on goals and develop a work plan that produces desired results
- Knowledge of front-end systems
- Must be very detail oriented
- Strong problem-solving skills
- Knowledge or experience in the mortgage industry is preferred
CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/ . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.
CoreLogic is an Equal Opportunity employer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.
CoreLogic is fully committed to a work environment that embraces everyone’s uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Please apply on our website for consideration.
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