Client Success Manager, Medical Devices — Onboarding & Growth

MissionHires; Fort Lauderdale (FL); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Performance Bonus Opportunities

Growth potential within the company

Job summary

MissionHires is seeking a Client Success Manager (Medical Devices) in Fort Lauderdale, FL, to enhance provider success for OMNIWave devices. This role involves managing relationships with medical practices, ensuring seamless onboarding, driving retention, and maximizing ROI for clients.

The ideal candidate will have 1–3 years of experience in Account Management or Customer Success and a background in healthcare, coupled with exceptional organization and communication skills. The position offers a base salary of $80,000 - $85,000, with additional bonus opportunities.

Qualifications

• 1–3 years of experience in Account Management or Customer Success.
• Background in healthcare, wellness, or medical practice support preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Serve as the primary point of contact for medical providers.
• Lead onboarding for a seamless customer experience.
• Track activities and client progress in HubSpot CRM.

Skills

CRM proficiency (e.g., HubSpot)

Account Management

Customer Success

Communication skills

Problem-solving

Attention to detail

Organizational skills

Job description

MissionHires is seeking a Client Success Manager (Medical Devices) in Fort Lauderdale, FL, to enhance provider success for OMNIWave devices. This role involves managing relationships with medical practices, ensuring seamless onboarding, driving retention, and maximizing ROI for clients.

The ideal candidate will have 1–3 years of experience in Account Management or Customer Success and a background in healthcare, coupled with exceptional organization and communication skills. The position offers a base salary of $80,000 - $85,000, with additional bonus opportunities.