Client Success Manager - Healthcare Growth & Data

Marathon Health Inc; Michigan; On-site; USD 80,000 - 110,000; Full time

Job summary

Marathon Health, Inc. is seeking a Client Success Manager I to develop and maintain strong client and broker partnerships for a portfolio of small to mid-size accounts. You will strategize with Sales, Operations, and Implementation to improve clinical and savings outcomes.

The role involves reviewing service offerings, advising on best practices, and defining engagement plans. Travel up to 50% may be required to support client implementations and ongoing success.

Qualifications

• Bachelor’s degree in Business or Healthcare Administration.
• 2–5 years in healthcare, health insurance, brokerage/consulting, or HR/benefits.

Responsibilities

• Develop and maintain strong client and broker/consultant partnerships for small to medium accounts.
• Analyze population health and healthcare utilization data; tell the story with data.
• Lead renewal re-bids and manage contractual requirements to renew clients.
• Identify revenue growth opportunities within existing clients and travel up to 50%.

Skills

Presentation skills

Communication skills

Project management

CRM experience

Tableau

MS Office

Education

Bachelor's in Business/Healthcare Admin

Tools

Salesforce

Tableau

Job description

Marathon Health, Inc. is seeking a Client Success Manager I to develop and maintain strong client and broker partnerships for a portfolio of small to mid-size accounts. You will strategize with Sales, Operations, and Implementation to improve clinical and savings outcomes.

The role involves reviewing service offerings, advising on best practices, and defining engagement plans. Travel up to 50% may be required to support client implementations and ongoing success.