Client Success Manager: Health Plan Partnerships

US Diversity Job Search; Denver (CO); On-site; USD 80,000 - 110,000; Full time

Job summary

Marathon Health is seeking a Client Success Manager I to build and maintain strong partnerships with small and mid-size clients and their brokers. This role focuses on strategic planning to improve clinical and savings outcomes and utilizes data to tell the client story.

The position involves onboarding and launching new health center initiatives, managing renewals, and driving revenue growth through service enhancements. Travel up to 50% is required.

Qualifications

• Bachelor's degree in Business or Healthcare Administration required.
• 2-5 years in healthcare, health insurance, brokerage/consulting, or HR/benefits preferred.

Responsibilities

• Develop deep understanding of population health and healthcare utilization data and articulate results.
• Lead client reporting and performance analysis; support renewal and new business opportunities.
• Coordinate with Sales, Operations and Implementation on new center launches and ongoing client engagement.
• Manage contractual requirements including renewal terms and ensuring successful renewals.
• Travel up to 50% to support clients and partners.

Skills

Client management

Stakeholder communication

Salesforce

Tableau

Microsoft Office

Education

Bachelor's degree in Business or Healthcare Administration

Tools

Salesforce

Tableau

Microsoft Office

Job description

Marathon Health is seeking a Client Success Manager I to build and maintain strong partnerships with small and mid-size clients and their brokers. This role focuses on strategic planning to improve clinical and savings outcomes and utilizes data to tell the client story.

The position involves onboarding and launching new health center initiatives, managing renewals, and driving revenue growth through service enhancements. Travel up to 50% is required.