Client Success Manager, Commercial Landscaping

LandCare; Park City (IL); Sur place; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Profit sharing

Company vehicle

Health insurance

401K with company match

Paid time off

Résumé du poste

LandCare in Park City, Illinois, is looking for a high-impact professional to work with the Branch Manager and production teams to nurture client relationships, develop new business opportunities, and identify networking opportunities within the industry.

The role emphasizes client service and retention, proposal development, and coordination between client expectations and production realities to deliver high-quality landscapes aligned with LandCare’s culture and sustainability ethos.

Qualifications

• Customer service and retention emphasis.
• Networking and relationship-building.
• Strong communication and leadership.
• Understanding of landscape services.
• Problem-solving and proposal development.

Responsabilités

• Drive client service and retention by understanding customer needs and delivering solutions that bring joy and peace to spaces.
• Provide excellent service and communication with a focus on problem-solving and safety.
• Maintain LandCare’s culture and high standards for customer service and safety.
• Coordinate between client expectations and production reality to ensure quality in every project.
• Create client proposals, contracts, and estimates aligned with client objectives.
• Identify new business opportunities by cultivating relationships with existing customers and pursuing networking events.

Description du poste

LandCare in Park City, Illinois, is looking for a high-impact professional to work with the Branch Manager and production teams to nurture client relationships, develop new business opportunities, and identify networking opportunities within the industry.

The role emphasizes client service and retention, proposal development, and coordination between client expectations and production realities to deliver high-quality landscapes aligned with LandCare’s culture and sustainability ethos.