Client Success Manager

Metta Dealers; United States; Remote; USD 36,000 - 50,000; Full time

Job summary

A leading marketing agency is seeking a Client Success Manager to manage dealership accounts and ensure campaign success. This role involves building client relationships, compiling performance reports, and supporting onboarding efforts. Ideal candidates are detail-oriented with digital marketing experience, particularly in the automotive sector. The position offers remote flexibility, a supportive team culture, and competitive salary with growth potential.

Benefits

Paid US Holidays

PTO

Performance-based bonus opportunities

Supportive team culture

Qualifications

• 2+ years of experience in a digital marketing role.
• Proficiency in GoHighLevel, Zapier, and ChatGPT.
• Project management experience with tools like ClickUp or Asana.

Responsibilities

• Build and maintain long-term relationships with clients.
• Compile weekly and monthly reports for each client.
• Support onboarding of new clients and internal SOP execution.

Skills

Digital Marketing

Project Management

Communication

Organization

Tools

GoHighLevel

Zapier

ChatGPT

ClickUp

Asana

Job description

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Helping Car Dealerships Break Through Sales Ceilings with Data-Driven Digital Advertising | CEO Metta Dealers

Metta Dealers is a high-performance marketing agency dedicated to helping car dealerships across the U.S break sales barriers with data-driven strategies. We build high-converting ad campaigns, custom lead systems, and follow-up automations that turn more leads into buyers—fast.

This role focuses on client retention, marketing execution oversight, and operational support across the agency. As a Client Success Manager at Metta Dealers, you’ll play a key role in managing active dealership accounts, leading onboarding efforts, delivering timely performance insights, and collaborating across departments to ensure campaigns run smoothly and exceed expectations.

• You’ll be working directly with leadership and supporting multiple dealership clients, helping them grow through creative strategy, clean operations, and bulletproof execution.

Please complete the application form and upload your resume:

Day-to-Day Duties:

-Build and maintain long-term relationships with clients.

-Compile weekly and monthly reports for each client to ensure we're on pace with each client's monthly goal.

-Recommend improvements to clients’ strategy.

-Frequent meetings with clients to ensure they're up to day on what we're doing for them.

-Support onboarding of new clients and internal SOP execution

-Provide creative input on content, copy, and campaign direction.

-Run internal audits and performance evaluations.

Key Performance Indicators (KPIs):

100% of weekly and monthly reports submitted on time and error-free.

CRM (GoHighLevel) records updated in real-time with 98%+ accuracy.

100% of new clients onboarded within 5 business days.

90%+ of client tasks and milestones completed within scheduled timelines.

80%+ client satisfaction score based on quarterly surveys.

Minimum 1 client campaign improvement or upsell recommendation submitted per month.

Qualifications (MUST HAVE):

• 2+ years of experience in a digital marketing role (agency or in-house). (Automotive or local business experience will give you a huge advantage).
• Proficiency in GoHighLevel, Zapier, and ChatGPT
• Understand the META advertising platform and, Google Ads platform at a basic level.
• Project management experience (ClickUp, Asana, or similar tools)
• Ridiculously organized and sharp communicator

Growth Path of Eventual Responsibilities:

• Gain exposure to strategy, campaign ideation, and internal product development.
• Collaborate closely with the founder and leadership team.
• Access to in-person events with A-PLAYERS from other agencies to expand your knowledge.

Work Schedule:

• Full-time: Monday to Friday, 9:00 AM to 5:00 PM EST (U.S. Eastern Time)
• Remote – must have a strong internet connection, camera-ready for Zoom
• Competitive starting salary with performance-based bonus opportunities.
• Long-term growth potential within a fast-growing, high-performance agency.
• Supportive team culture with clear expectations and autonomy.
• Full-time remote position with structure and flexibility.
• PAID US Holidays.
• PTO.
• 36k to 50k USD per year (Depending on experience)

To Apply:

Please complete the application form and upload your resume:

If you’re a hybrid thinker—creative, detail-oriented, and passionate about growth—we’d love to hear from you.

Our Core Values:

• Always be improving.
• Solutions NOT problems.
• Accessibility.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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