Client Success Manager

WeAreAspire; New York (NY); Remote; USD 70,000 - 80,000; Full time

Job summary

Join a dynamic, technology-focused events company that is revolutionizing the financial services sector. As a Client Success Manager, you will play a pivotal role in managing sponsor coordination and overseeing event organization. This position offers the chance to work with key market participants, ensuring seamless experiences at both digital and in-person events. You'll collaborate with various teams, travel for events, and have the opportunity for professional development. If you thrive in a fast-paced environment and are passionate about customer success, this role is perfect for you.

Qualifications

• 3-5 years' experience in event coordination or client success.
• Strong project management and communication skills.

Responsibilities

• Manage and grow sponsor and client relationships.
• Oversee execution of finance-focused conferences and events.

Skills

Event Coordination

Client Relationship Management

Project Management

Communication Skills

Organizational Skills

Adaptability

Tools

HubSpot

Microsoft Office

Job description

Position: Client Success Manager

Location: US - East Coast (Remote)

Compensation: $70k-$80k + Bonus

We are partnering with a fast-growing, technology-focused events company in the financial services sector that brings together key market participants through digital and in-person conferences, networking events, and membership programs. They are seeking a highly organized, customer-focused Client Success Manager to manage sponsor coordination, oversee event organization, and ensure a seamless experience for all stakeholders across their growing portfolio.

Key Responsibilities:

• Manage and grow sponsor and client relationships through a consultative approach.
• Oversee the execution of finance-focused conferences and events, handling logistics, scheduling, and vendor relationships.
• Coordinate with sponsors to fulfill deliverables, enhance engagement, and support marketing efforts.
• Maintain accurate records in the CRM system (experience with HubSpot is a plus).
• Act as the main point of contact for sponsors before, during, and after events, ensuring top-tier customer service.
• Support cross-functional initiatives with marketing, audience development, and production teams.
• Travel to events and client meetings as required (domestic and international).

Candidate Profile:

• 3-5 years' experience in event coordination or client success, ideally within conferences or financial services.
• Strong project management, communication, and organizational skills.
• Comfortable working independently and collaboratively across teams.
• Proficient in Microsoft Office; familiarity with CRM tools and basic data privacy regulations (e.g., GDPR) is a plus.
• Detail-oriented, proactive, and adaptable to changing needs.
• Strong relationship-building mindset with a focus on customer success.
• Collaborative, positive team player who is willing to roll up their sleeves.
• Comfortable working across time zones and occasionally traveling internationally.

Why Join?

You'll be part of a growing, entrepreneurial team shaping the future of finance-focused events, with opportunities for professional development, international travel, and real ownership over client relationships and event success. If you or someone you know would be a great fit for this opportunity, please reach out to learn more!

We Are Aspire is acting as an Employment Agency in relation to this vacancy.