Client Success Lead - Tech Solutions

Birch East Solutions; Denver (CO); On-site; USD 70,000 - 110,000; Full time

Job summary

Birch East Solutions in Denver, CO, is seeking a Customer Success Manager for a full-time role to deliver high-quality technology solutions and ensure client satisfaction.

You will monitor client satisfaction, identify improvement areas, and collaborate with sales and technical teams, maintaining regular communication to understand client needs and expectations. The position offers a collaborative environment with diverse clients and negotiable salary based on skills and experience.

Qualifications

• Bachelor's degree in business, computer science, or a related field.
• 3+ years of customer-facing experience.
• Strong communication and interpersonal skills.

Responsibilities

• Monitor client satisfaction and identify areas for improvement.
• Collaborate with sales and technical teams to address client needs.
• Maintain regular communication with clients to understand expectations.

Skills

Customer-facing experience

Strong communication

Interpersonal skills

Education

Bachelor's degree in business, computer science, or related field

Job description

Birch East Solutions in Denver, CO, is seeking a Customer Success Manager for a full-time role to deliver high-quality technology solutions and ensure client satisfaction.

You will monitor client satisfaction, identify improvement areas, and collaborate with sales and technical teams, maintaining regular communication to understand client needs and expectations. The position offers a collaborative environment with diverse clients and negotiable salary based on skills and experience.