Client Success & Growth Director

Greystar; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Greystar, a leading global real estate platform, executes the Company’s strategy related to new business development and client satisfaction by leading and coordinating activities, initiatives, and programs that promote the Company’s growth and ensure client satisfaction and retention.

Maintains and manages ongoing relationships with the Company’s existing clients, ensuring ongoing communication with client representatives, addressing and resolving client feedback, concerns, issues, and

Responsibilities

• Maintains and manages ongoing relationships with the Company’s existing clients, ensuring ongoing communication with client representatives, addressing and resolving client feedback, concerns, issues, and requests, and providing reports and updates as needed.
• Leads and coordinates initiatives for new business/market development by identifying potential clients, cultivating relationships, soliciting business, creating and presenting formal proposals, and following up to consummate the business transaction.

Job description

Greystar, a leading global real estate platform, executes the Company’s strategy related to new business development and client satisfaction by leading and coordinating activities, initiatives, and programs that promote the Company’s growth and ensure client satisfaction and retention.

Maintains and manages ongoing relationships with the Company’s existing clients, ensuring ongoing communication with client representatives, addressing and resolving client feedback, concerns, issues, and