Client Success & Growth Associate — Campaigns & Upsell

Becker's Healthcare; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k

Generous PTO

Long‑term Disability Insurance (LTD)

Employee Assistance Program (EAP)

Job summary

Becker’s Healthcare is seeking a Client Success Associate to support and engage with healthcare partners across our media and event platforms. You’ll ensure campaigns run smoothly, maintain strong relationships, and analyze performance to drive value.

In this role you’ll partner with sales on upsell opportunities, aim to hit retention targets, and contribute to revenue growth while delivering white-glove service in a fast-growing organization. Based in Chicago.

Qualifications

• Bachelor’s degree in a relevant field.
• 1-2 years of proven success in client success, sales, or a related role.

Responsibilities

• Own the execution of multimedia campaigns across hundreds of healthcare industry clients.
• Deliver exceptional client service with seamless campaign execution and strong relationship management.
• Analyze and report on campaign performance, metrics, and KPIs to optimize outcomes.
• Hit monthly execution goals and year-over-year retention targets through strategic relationship-building.
• Drive upselling and cross-selling opportunities with the sales team to connect insights to growth.

Skills

Client success

Campaign management

Sales

Relationship management

Data analysis

Upselling

Cross-selling

Communication

Education

Bachelor's degree

Job description

Becker’s Healthcare is seeking a Client Success Associate to support and engage with healthcare partners across our media and event platforms. You’ll ensure campaigns run smoothly, maintain strong relationships, and analyze performance to drive value.

In this role you’ll partner with sales on upsell opportunities, aim to hit retention targets, and contribute to revenue growth while delivering white-glove service in a fast-growing organization. Based in Chicago.