Client Success & Creative Solutions Coordinator

SpeedPro; Gloucester Township (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Job summary

SpeedPro South Jersey is seeking a Customer‑focused Client Services Coordinator to guide projects from initial inquiry through production and delivery. You will work with clients by phone, email, in person, or at their site to understand goals, develop solutions, prepare estimates, coordinate projects, and build long‑term relationships.

The ideal candidate has 2–3 years in customer service or related roles, strong communication, and the ability to manage multiple projects in a fast-paced

Qualifications

• 2–3 years of customer service, sales, account management, administration or related experience preferred
• High school diploma or equivalent
• Outgoing, responsive, professional, and eager to learn
• Strong interpersonal skills and the ability to build lasting customer relationships
• Excellent listening, communication, and organizational skills
• Strong attention to detail and follow‑through
• Comfortable communicating with customers by phone, email, and in person
• Familiarity with Microsoft Office; experience with Adobe Creative Suite is a plus
• Ability to manage multiple projects and priorities in a fast‑paced environment while producing high‑quality work
• Interest in design, branding, marketing, signage, or visual communications is a plus

Responsibilities

• Serve as a primary point of contact for current and prospective customers via phone, email, walk‑ins, and in‑person meetings
• Listen to customers’ needs and recommend creative visual communication solutions that help them achieve their goals
• Prepare estimates and work orders, with on‑the‑job training provided
• Coordinate customer projects from initial inquiry through production and delivery
• Communicate with customers throughout the project to ensure expectations, timelines, and requirements are clearly understood
• Follow up with prospects and customers to help turn opportunities into long‑term client relationships
• Provide customers with creative and design direction to help strengthen and maintain their brands
• Manage multiple projects, deadlines, and priorities while maintaining accuracy and attention to detail
• Participate in daily team meetings and contribute to business development and marketing initiatives
• Play an active role in the continued growth and success of SpeedPro South Jersey

Skills

Customer service

Account management

Sales

Communication

Education

High school diploma

Tools

Microsoft Office

Adobe Creative Suite

Job description

SpeedPro South Jersey is seeking a Customer‑focused Client Services Coordinator to guide projects from initial inquiry through production and delivery. You will work with clients by phone, email, in person, or at their site to understand goals, develop solutions, prepare estimates, coordinate projects, and build long‑term relationships.

The ideal candidate has 2–3 years in customer service or related roles, strong communication, and the ability to manage multiple projects in a fast-paced