Client Services & Solutions Specialist

SpeedPro Central PA; Gloucester Township (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Job summary

SpeedPro South Jersey is seeking a creative, energetic Client Services Coordinator who thrives in a fast-paced environment and cares deeply about delivering an extraordinary customer experience.

You will guide projects from initial conversation through production, coordinating with clients in person, by phone, and via email to understand goals, develop solutions, prepare estimates, and build lasting relationships.

Qualifications

• 2–3 years of customer service, sales, account management, administration or related experience preferred
• High school diploma or equivalent
• Outgoing, responsive, professional, and eager to learn
• Strong interpersonal skills and the ability to build lasting customer relationships
• Excellent listening, communication, and organizational skills
• Strong attention to detail and follow‑through
• Comfortable communicating with customers by phone, email, and in person
• Familiarity with Microsoft Office; experience with Adobe Creative Suite is a plus
• Ability to manage multiple projects and priorities in a fast‑paced environment while producing high‑quality work
• Interest in design, branding, marketing, signage, or visual communications is a plus

Responsibilities

• Serve as a primary point of contact for current and prospective customers via phone, email, walk‑ins, and in‑person meetings
• Listen to customers’ needs and recommend creative visual communication solutions that help them achieve their goals
• Prepare estimates and work orders, with on‑the‑job training provided
• Coordinate customer projects from initial inquiry through production and delivery
• Communicate with customers throughout the project to ensure expectations, timelines, and requirements are clearly understood
• Follow up with prospects and customers to help turn opportunities into long‑term client relationships
• Provide customers with creative and design direction to help strengthen and maintain their brands
• Manage multiple projects and deadlines while maintaining accuracy and attention to detail
• Participate in daily team meetings and contribute to business development and marketing initiatives
• Play an active role in the continued growth and success of SpeedPro South Jersey

Skills

Customer service

Communication

Organization

Sales experience

Education

High school diploma

Tools

Microsoft Office

Adobe Creative Suite

Job description

SpeedPro South Jersey is seeking a creative, energetic Client Services Coordinator who thrives in a fast-paced environment and cares deeply about delivering an extraordinary customer experience.

You will guide projects from initial conversation through production, coordinating with clients in person, by phone, and via email to understand goals, develop solutions, prepare estimates, and build lasting relationships.