Client Success Banker – Service, Deposits & Loans

Republic Bank; Largo (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Republic Bank is hiring a Customer Service Teller in Largo, FL to provide efficient, professional service, handle deposits, and help customers with account needs. You will greet clients, open/close accounts, and cross-sell products to build lasting relationships.

The role requires 2+ years of retail banking or 1 year with Republic Retail Banking, fluent English (Spanish preferred), and basic computer skills. Local travel and adherence to onboarding and compliance processes are part of the job.

Qualifications

• Minimum 2 years previous retail sales experience or 1 year Republic Retail Banking experience.
• Basic computer skills.
• Proficiency in Microsoft Office products and internet applications.
• Previous loan experience preferred.
• Fluent in English; Spanish fluency preferred.
• NMLS registration may be required.

Responsibilities

• Responsible for comprehensive, prompt, and efficient client transactions.
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into core system.
• Greet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients.
• Consistently deliver the Republic Experience to every client.
• Balances cash drawer each day, meeting Republic's standard of performance.
• Performs SSR transaction overrides & makes hold decisions.
• Receives mortgage, consumer loan and other payments, ensures payments match balances due and enter payment into core system.
• Takes outgoing wire transfer requests; processes cash advances; cashes checks & processes withdrawals; opens & records the night drop deposit transactions; balancing ATM; research necessary information upon client's request while following all security procedures for the banking center.
• Using consultative sales, engage in conversations with existing and potential clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business.
• As needed, open and close all types of deposit accounts (checking, savings, CD's) both business and personal, following all bank policies and procedures.
• Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed.
• Adhere to Bank's new client on boarding process and procedures.
• Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts.
• Efficiently operate in the consumer loan system for unsecured loans, auto loans, and other consumer loans.
• Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
• Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
• Willingly perform all other duties and projects as assigned.

Skills

Retail banking experience

Customer service experience

English fluency

Spanish fluency (preferred)

Basic computer skills

NMLS registration may be required

Tools

Microsoft Office

Internet applications

Job description

Republic Bank is hiring a Customer Service Teller in Largo, FL to provide efficient, professional service, handle deposits, and help customers with account needs. You will greet clients, open/close accounts, and cross-sell products to build lasting relationships.

The role requires 2+ years of retail banking or 1 year with Republic Retail Banking, fluent English (Spanish preferred), and basic computer skills. Local travel and adherence to onboarding and compliance processes are part of the job.