Client Success Architect – Security & Brand Protection
OpSec Online, LLC
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Job summary
OpSec Online, LLC is seeking a Customer Success Manager (CSM) to deliver Brand Protection and Anti-Fraud solutions. You will be the main point of contact for a portfolio of accounts, provide world-class service, and offer consultative support, escalation handling, and ongoing client engagement.
In this role you will manage full lifecycle of service engagements, build long-term relationships, translate client needs into actionable requests, collaborate with internal teams on reports and product
Job description
OpSec Online, LLC is seeking a Customer Success Manager (CSM) to deliver Brand Protection and Anti-Fraud solutions. You will be the main point of contact for a portfolio of accounts, provide world-class service, and offer consultative support, escalation handling, and ongoing client engagement.
In this role you will manage full lifecycle of service engagements, build long-term relationships, translate client needs into actionable requests, collaborate with internal teams on reports and product
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